Westfield Arkadia P&O Serviced Apartments

I booked my stay of 4 days through an American Express Voucher and sadly all the Informations of the reservation confirmation (address and telephone numbers) were wrong. In addition "P&O" was not able to send me a email for the credit deposit request, so I wasted a lot of time and a lot of pointless traveling, to figure out the right Information. THEN, when I finally entered the apartment, I was greeted by a STINKY SMELL from the apartment. In addition, there were only a few used and some completely used toilet rolls and hardly any shampoo and the freezer was in poor condition, which I would then have to fix. I had to take care of all these problems myself, I was neither helped nor shown any understanding for them. I paid a lot and still had to endure all of this. Shame.

7 days in September to Malta on Azura, only worked out to 6 days as arrivedlate then off the ship first, cabin noise was a mare every night as must have been next to the Aircon module servicing all cabins, offered £150 refund from a nearly 7K holiday. ...big deal, won't travel with them again. Just booked MSC to Dubai in Feb can't wait