Criterion Hotel Warwick

Burger for lunch was exceptional. Overall service was average. Saw people checking in having to carry suitcase up multiple flights of wooden stairs. The place has a charm due to its age and just needs staff to lift their game to balance it out.

Good pub meal. Nice atmosphere. Beautiful heritage building. While waiting for our meal we read about the history of the place. Very interesting. Our 2 first choices of meals were not available but overall happy with our experience. Situated in the town centre across the road from Coles.

Such a pity as it’s a lovely historic building with basic amenities. You can even get a decent meal at the restaurant. Due to no aircon you need the window open: unfortunately our windows ( we had 2 rooms) was over the beer garden. It was clearly signed no smoking which the staff didn’t enforce ( and even two staff members were seen smoking out there) Therefore we had to endure ( including our two small children) a decent amount of passive smoke until the small hours of the morning. We had asthmatics amongst our group who required medication due to the smoke. When I spoke to the manager she fobbed me off and did not care that they were not abiding to the non smoking laws. This area was clearly too close to where food is being served and the entrances. It was no adequately screened. Bad management ruined our stay. I will not be recommending anyone stay here.