Villa by the Edge

Actually 0 star. The most *******, dirty and dangerous hotel villa we ever booked with worst hospitality experience. Firstly, there was no housekeeping, receptionist/front desk or proper trained staff but one old security man who can't speak English or communicate. A care taker who was merely present was so irresponsible and careless that he comes for few hours a day. A classic unprofessional hospitality service who cheat with advertising - publishing. beautiful pics of villa facade but in the end we get an unhygenic villa full of dust and broken Aircon. We were left alone with our family and kids with no reliable security. Even breakfast served were the ones that they buy from roadside vendors and that too in dirty plates with hairs on it. Bathroom, furniture and rooms were extremely stinky and don't expect any toiletries or towels. Additionally the water tanks go empty with no one to switch on the pump. We had to manage with drinking water which we kept for kids. After all this owner who was traveling from China neither bother to pick our call nor even apologized for this terrible experience . We booked through ******* through whom we got all lame excuses. I highly don't recommend this place for stay. After this genuine review and personal experience we are sharing for people to be aware of this fraud advertising and As per previous reviews response , the owner neither staff will never improve or apologize but again use false excuses or will add false accusations to customers, that shows what they are and how they behave with customers . I hope people stay safe and away from unprofessional and unapologetic owner and staff.