Domaine du Hirtz, Restaurant & Spa

After driving for 18 hours, we arrived at 12 and told our room wasn’t ready until 4, however, the lovely reception staff fixed it so we could get in earlier. The lodge was fine, breakfast too. A special thank you to Tatiana who was just delightful.

The lodges are very comfortable and great for a family (you can get up to 6 people in one). The Breakfast buffet was awesome, almost everything home-made. Dinner was great as well and we even had a live singer on thursday evening, which was a nice touch. The spa experience was awesome as well, nice massage, great sauna, and they limit the number of guests, which ensures that nothing feels overcrowded.

What a horrible place. The staff is arrogant and unwilling to even listen to complaints. The place smells, is noisy and a disgrace. Never go here. And when you think it cant be as bad as projected: mark my words. It is an absolute rip off. DO NOT GO HERE!

Amazing SPA! We were only 10 people in the SPA this day so we could be separate and feel alone. In the middle of the forest, this hotel is really calm and peacefull. The studios are confortable and clean, the only thing is that the bathroom is quite small.

We stayed in the traditional lodge. The lodge was very spacious with 1 large bedroom downstairs and another bedroom upstairs and a second bathroom upstairs as well. The bed was very good. The view from the terrace is on the parking lot so not that nice unfortunately. The breakfast was ok with plenty of choice. But for us, especially the dinner was the highlight. Very nice dishes with some really good variation. We used the spa one time in the evening and we were a bit disappointed. There are just 2 saunas, 2 turkish steam baths and a swimming pool. There are several other baths and cabins but they were all closed. So we didn't decide to go again. The domaine is located directly at the start of the Route des Cretes (mountain pass route) into the Vosges mountains and the Alsace wine route, so it's perfectly located. Overall a pleasant stay but with some room for improvement.

Nous connaissons bien le Domaine du Hirtz mais c'est la première fois que nous sommes venus le jour de Noël (réservation faite en novembre). Et bien nous avons passé un excellent moment lors de ce déjeuner, très bon et toujours agréablement servi par tout le personnel gentil et attentionné. Pour le jour de Noël, deux menus étaient proposés ainsi qu'une carte. Il y a également un choix intéressant de vins dans plusieurs contenances à des prix très étudiés. Le restaurant était complet, l'ambiance chaleureuse et très agréable sans oublier la décoration ! Nous tenons à remercier chacun d'entre vous (accueil, service, cuisine) d'avoir travailler ce jour de Noël pour nous offrir beaucoup de plaisir et de bonheur.