Hampton Inn & Suites Chicago Waukegan

We would have liked a hot tub. Also the floor at the pool was so slippery my son and father both slipped on it while walking to the stairs to get into the pool. Very hazardous!

Great stay. Staff was amazing and couldn’t be better. Breakfast was only served until 9am. Not late enough. I don’t want to have to set my alarm to make b fast. Carpet in hallway was terrible and dirty. Room was amazing. Hotel was quiet and great location. Nice amenities.

One of the proactively helpful and polite front desk staff I’ve had check me in at a hotel in a long time. Helpful, friendly, well cared for facility in convenient location.

Smelled like a Men’s Locker Room with Stinky Shoes Arrived Wednesday August 13, 2025 late in the evening. We were given a room on the ground floor. We were extremely tired and ready to go to bed. Immediately after opening the door to the room, the smell of stinking shoes, mildew, or even body odor made the hair in our nose curl!! It was absolutely atrocious. Went immediately to the front desk to get another room and was told that no other room was available. We asked for a box fan and only because we were pressed for time to test, stayed in the room. We were there from 11:30 pm Wednesday to Thursday August at 5:00 am. When I initially went to complain about the smell in the room and asked the desk clerk to come smell the room, he immediately said he believed me!!! I guess so, we probably were not the only people to complain about that room!! Had to pick up head cold medication the next day, because all of us had stuffy noses from the foul smell in the darn room. Had to request another room the next day. No problem getting it, but absolutely no mention of taking anything off the price of that disgusting room.

Staff was wonderful. Remembered me from last trip three weeks ago. Always friendly and so helpful. Breakfast was great and room was comfy and clean.

The breakfast choices were good and the food itself was good and items that should be warm were warm. Staff member came out to check and replenish frequently.