Jefferson Street Inn, a Member of Radisson Individuals

Booked the King Suite with Whirlpool tub and was not disappointed. Living room with nice kitchenette, sitting area with couch and chair plus desk and table. Fireplace in both living room area and bedroom. Bed was amazingly comfortable, hot tub incredible. Breakfast in morning was delicious. This is a must book and we will definitely return

Everything at this hotel is done right. The rooms are beautiful, the executive suites are above amazing, friendly staff, upscale, sheets, and towels, and a fantastic restaurant attached. I would recommend this hotel for business, travelers, or people just wanting to get away. Front desk staff was on point and friendly. Person who travels internationally all the time I believe that 90% of the hotels around this world should take note from these people. Excellent stay thank you

I had the privilege of hosting a conference at the Jefferson Street Inn last week. We started our planning last fall, and from the get-go Chris and Heather were amazing to work with. No detail went without attention. During the conference the front desk staff - Megan, Ben, Chris and Krista were friendly and welcoming. The banquet / catering staff went above and beyond during every meal and break. Emily, Paula, Alyssa and Claire bent over backwards to make sure that the food was fresh and well stocked. There's nowhere in Wausau that compares and JSI will be my go-to venue from here out.

Friendly efficient front desk staff signed us in and explained the parking process to get free parking in the pay lot, the cool restaurants in the area, the comped breakfast, etc. King suites were roomy and had a good bed and a 2 sink bathroom. There was a whirlpool tub we didn't use, and a tiny shower, which was the only mild negative. A small kitchen area with fridge, microwave, coffee machine and some dishware. We would definitely return if we come to Wausau again.

Right in the heart of downtown the Jefferson Street Inn is a great place to stay. Close to restaurants, bars, and parks that are all within walking distance. The entire staff was very friendly and helpful. Room was clean and came with a microwave and refrigerator. We were pleasantly surprised by the security feature of having to use your key card to operate the elevator which was done by a simple tap on a sensor. Same with the room. The restaurant is called CHAR and is an upscale affair with a diverse menu. Ample parking on grounds as well as a parking structure across the street. Whenever we go back to Wausau we will definitely stay there again.

We stayed at Jefferson Street Inn with our little dog. Talk about dog friendly! They asked when we booked if he liked treats and had a bag of treats waiting for him at checkin. They remembered his name and had big smiles when he came through the lobby. In other ways, very accommodating! Got a roll away bed for one of the grandchildren and the breakfast was elegant and delicious! Not your usual hotel fare. Lovely folks and lovely hotel!

We had an all day meeting with a dinner and cocktail hour the night before. The staff in the hotel and restaurant/bar were friendly and very attentive. The room was very comfortable. I appreciated that you needed a key to access the floors from the elevator, felt very secure! The QR coded breakfasts tasted good and were on time. The location was good for many interests. I stayed two nights and would return any time.

The managers and executives who designed and approved the hotel's breakfast system really should get the blame. But the poor hotel customer-facing staff got the flack. We rolled our eyes as and grumbled as we got into the elevator after the breakfast system was explained to us at check-in. We thought that if this system was problematic to us, it was likely problematic for other guests as well. And we were right. Overheard repeated ruckus between guests and hotel staff in the morning as I waited in the lobby. Guests failed to (or deliberately choose not to) comply with the hotel's arduous breakfast system that required two slips of paper, a QR code, and plenty of cell phone screens and key strokes. A very regimented process - guests MUST order online the night before and MUST designate a specific breakfast time and, in the end, MUST present a slip of paper. For people like us, on vacation and with no idea when we'd be ready for breakfast, let alone know what we would feel like eating in the morning, this process was unacceptable. Our group was tech-savvy but gave up on having multiple people try to peruse a menu and order off a single cell phone. Our stay would have been more positive without the regimented hospitality. The room was fine. The hotel's downtown location was nice, with plenty of restaurant options within walking distance. Our group has had decades of positive experiences at Radisson hotels for business and pleasure. Something has changed for the worse with the Radisson brand.

This hotel could be so much more. The room was comfortable, but could hear the loud ice machine cycling all night. Staff was friendly EXCEPT the contract breakfast employee from Ugly Mug. The hotel uses the adjacent cafe to offer free breakfast in the lobby. This Roman was so mean…not just rude, but mean. A few people got up and left. The location is right downtown near shops and restaurants so that is nice.