Best Western Hotel Wavre

It realxing stay , very good neat and cleann hotel, little far from metro station but place is good

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

Firstly I cannot belive this place is a Best Western Branded Hotel. This hotel is in the middle of nowhere with nothing nearby which is not great if you are expecting the hotel restaurant to be open. I believe that they have staffing issues so the restaurant at the hotel is frequently closed. Rooms are ok, a bit on the small side. Unfortunately this hotel do not know what a proper pillow looks like so you will have to spend the night sleeping on what seems like a sofa cushion. unfortunately i have had to stay in this hotel on two separate occasions and they seem to have an issue with there drains. On both stays the bathroom was stinking with only can be described as a a blocked drain type smell. This hotel cannot seem to cope with breakfasts. The breakfast area is too small for the number of guests. The breakfasts they throw out are also below par. The hot choices can be described as lukewarm at best. hopefully Leger and Shearings will stop using this place as its a Best Western in name and prices only.