Mountain Shadows Resorts

Thank you from the bottom of our hearts for making our stay so memorable. Your hospitality was truly wonderful. All the resort staff were very kind and had smiling faces that made our trip so pleasant. The rooms were impeccably clean and neat. The lake view was amazing, and the morning view was mind-relaxing. I've never seen such a beautiful view in my life it was totally cool and refreshing. The food was abundant and of high quality, with lots of variety and incredibly tasty. Big thanks to the chef Our favorite spot was the tea shop outside, which exuded natural beauty and reminded us of our old cultures. The staff were kind and attentive throughout, especially the reception team. All the staff were very good and polite, making our trip wonderful. A special thanks to the Mountain Shadow team for making our vacation trip so happy and memorable. We highly recommend this resort to everyone we had a fabulous time here. Thank you

We had an absolutely magical stay at Mountain Shadow Wayanad! From the moment we arrived, we were blown away by the resort's breathtaking beauty. The villas are pure luxury—spacious, impeccably clean, and offering stunning views of Banasura Lake. We chose the pool villa. The private pool made our stay feel extra special. The food was exceptional, with a wide variety of delicious local and international options. The staff were incredibly courteous and always went above and beyond to ensure our comfort. Morning walk with bird watching was an incredible experience. The traditional Kerala tea shop was an add-on. The beautiful surroundings, luxurious rooms, and hospitality, everything about this resort exceeded my expectations. a perfect getaway for anyone looking for a blend of nature and luxury. I can’t recommend it enough—this place is truly worth experiencing.

I have travelled to many many wonderful places and stayed in many wonderful hotels and I am by far baffled with the callousness that this hotel showed me. I had booked as spa treatment with my husband we both reached and got into our separate spa rooms about 40 mins into the 1 hour 1:5 min massage, my therapist fell on my legs and I jolted up to grab her so she doesn’t fall. I was screaming for 15 mins straight with no help and holding on to the girl for dear life who kept going in and out of consciousness, I some how managed to get myself and her off the table and opened the door still screaming and completely naked with no one to hear me .. I lay her on the floor and ran out with a towel only to cover me - to discover that there was no attending anywhere… finally I saw a *** who was doing the sweeping and rushed him into the room, he called the therapist who was doing my husbands massage they both took the girl away, I am still in my towel shaken that there was no presence of a woman in sight scared for the girl and for my self in that state… I quickly poured water on myself and put my cloths (during this time the *** goes back to my husbands therapy and informed him of nothing that was going on outside) when I was asking about the girl and the doctor they said there is no doctor present as he has gone out and instead of showing any empathy to what just happened, the *** hands me my bill and say you have to pay, I was utterly shocked I was shaking and he didn’t even have the courtesy to give me water that too I had to ask him for myself … I walked out of the spa and ran to the room to call the manager as I was scared that the *** who was at the spa was more worried about the money and job rather than the girl who fainted … it makes me question the management as to what’s more important a life a customer or just earning the profits The manager even brushed off the whole incident of however I kept at my point and then finally just asked him to inform me when the girl was alright. After putting down the phone I cried and cried from the experience and trauma and didn’t leave the room. If you’re looking for a place with a good view please this space is good but the management, the lack of empathy and no facilities in case of medical emergencies is scary. Your life your risk, also the food is substandard and they don’t even provide any snacks on sale in the room.

Excellent place to enjoy with family. Resort was fantastic with very good amenities, Value for the money. Staff was very good. Food was delicious. The scenic mountains and the lake surrounded was an absolute beauty. Would recommend a 2 night stay to enjoy the resort

We had a fantastic stay and would highly recommend this resort to anyone.. The food was delicious, with a wide variety of options at all meals.The service was outstanding, from check-in to check-out.Gardens, which were well-maintained.

We stayed four days with mountain shadow resort. It was the best stay we had. Quality of the room and service was impeccable. Staffs was so helpful, they looked after us very well. Buggy was always available for moving around the island. My family had a great time and we will come back again.