Post Hotel Weggis

My stay at Post Hotel Weggis was terrible...we stayed for 2 nights on June 22 - 24 (2 rooms). I had booked the Comfort Twin Room (lake view) and Deluxe Double Room (lake view)...and was surprised to note that both rooms were identical, though I was charged extra for the Deluxe!! Further, in the Deluxe Room, we were missing a curtain on the bathroom (glass) wall, besides the towels being torn (like a rat has eaten them) and the trash can missing a lid...see pics!! When we complained to the hotel (front desk) staff...all they said was to apply for a refund. I enquired to meet the hotel management and were told being a weekend, they will not be available. The towels were replaced, but the trash can was not, nor a curtain fixed to our bathroom wall!! Overall a horrible stay / experience and will NOT recommend this hotel. Other than the location, this hotel has NOTHING to offer.

Terrible * 3! should have read some google reviews before booking this hotel. This is the worst hotel i ever stayed in my entire life. Not exaggerating a tiny bit. for the record i travel a lot for leisure and work (usually 50-60nights per year). we booked the comfort room with lake view. First of all, the elevator was broken; looks like it was broken a while ago by reading all the reviews. guess they wanted us to do some cardio with heavy lifting the luggages. I’m actually not angry about this with all Gelatos i ate during my trip. During checking in, we were asked to pay everything upfront. it is little bit weird but okay. usually, in other hotels, hotel put an authorization on the credit card, and bill the final charges at end. guess this hotel is different. After we check in, we found out the room has no A.C in 30 degrees summer. And apparently no A.C stands for “comfort” so that you can enjoy the sweat in this weather. We called the front desk, front desk told us we have to pay to upgrade the room to third floor to have A.C. After the cardio with the broken elevator, i guess i have suck it up and decided to pay. HOWEVER, when i ask can i get room key for the A.C room first so that i can transfer my luggage, the supervisor said no, i have to come downstairs to pay first. i was like “????? it is only 20 CHF, i’ve paid ~300 per night, can i just transfer my luggage first”. She demanded that is the rule and refused my request, Imagine with all the luggages. Super unhappy, and decided to shorten our stay at this hotel given the fact i booked the flexible fees. the supervisor Jennifer us literally told us “sure, but no refund” LOLed, i asked the reason , again the rule. Super shady practices. please avoid at all the costs

Posizione centralissima,camere grandi e pulite e soprattutto il panorama é da cartolina,tutto lo staff cordiale e disponibile punti di forza sicuramente il bar sul lago e soprattutto la cucina,tanto per la colazione ed in primis per la cena non mi sarei mai aspettato un menù cosi vario e soprattutto la qualità del cibo é nettamente di un livello molto alto!!! L' aperitivo con musica sul lago é un esperienza che vi consiglio vivamente se siete in coppia,per concludere 5 Stelle piu che meritate,a presto !