Haven by the Sea B&B

I would be curious if anyone has booked a room in advance for the month of December/January and then have the Inn cancel your reservation and not refund your money. I left a wonderful review of our previous stay in June 2024. It has been 6 weeks and after emails and phone calls we have not received a refund. I certainly await to hear if anyone has had a similar experience. And yes, we still await our refund.

I should have paid attention to the bad reviews about these people. I am guessing they have money issues but if you have a policy you have to honor it. We made reservations back in February for a one week stay starting July 2. They took a Deposit of half. Being experienced travelers we know to read the small print and mark our calendars to show when we need to cancel by. According to THEIR confirmation email you have to cancel within 21 days of arrival. We decided to go somewhere else and on June 10 I emailed telling them we were cancelling our reservation. Then I called and told the lady the same thing. Her initial reaction was you are going to lose your deposit. I said no I’m not, it’s within 21 days and I gave the dates again. She said oh yes you’re right. As of today, July 13, I have no return of my almost 1200 deposit. Today I called and explained I had not gotten my deposit back and she said Why? I was stunned. I said you have to tell me cause you’re the one who didn’t send it to me. Then she told me she was busy and had to call me back. That’s when I lost it and told her I would be sure to let everyone I know what dirtbags ran this place. I wish I had paid more attention to the reviews about these people. Buyer Beware!!

My wife and I stayed here for three of the most relaxing days. The atmosphere is the most peaceful and you do feel at home here. The Breakfast each morning’s is a major attraction. It is delicious each day. Something to look forward to each morning. Nancy is the most pleasant and attentive host you could have. She was very friendly and made sure you felt like you were comfortable during your stay. She also recommended some good restaurants for our evenings. We will definitely recommend you visit. We’re looking forward to our next stay. Thank you Nancy.