Wembley Park Hotel recensioner

Very good customer service , neat and it was also close to the train station and even restaurants around. It has a mini kitchen, fridge and they also provided water daily and tea with milk. Someone I would like to go again

Stayed there for 2 consecutive days, it's great place to live in. Quite homely place

Beautiful room. It’s got everything you need: fridge, microwave, iron, ironing board and a hairdryer. Could do with a mirror in the room but apart from this everything was lovely. The bed and pillows were comfortable. The staff so friendly and accommodating. Thank you for a lovely time.

Very clean room, fully equipped with microwave and small fridge. Good value for money!

It was not bad,but I will go there more time it's price was good.

Polecam super hotel

房間不大，一個人住可以。但吹風機啥的都沒有

Staff were amazing. Hotel was Spotless. Location for football was incredible, 1 minute walk from Wembley way. 4 minutes from Wembley central underground station. Parking available. Beds were comfy. We arrived 4hours earlier than check in, we left our car there & went into London... came back to excellent family room... spotless. Woke up next day & left our car there while we went to the cup final. No parking charge We will be returning

We always stay here for our London theatre or O2 concert visits. Underground is really close and Uber pick up is just outside the hotel. Staff are all lovely with a special mention to Jacintha at breakfast. The rooms are always clean and very comfortable.

Although the T&Cs dictate that there are no refunds, booking wrote to this establishment to ask if it would be possible to make a refund on this occasion due to the circumstances. Unfortunately I have been grappling with mental health issues and as a consequence had lost my job, as a result both myself and partner were extremely upset and worried and needed every penny to pay bills, so asked if we could cancel and asked for a refund, the hotel flatly refused and wouldn’t even entertain the idea, if this is the level of customer service and understanding I wouldn’t set foot in this place if you paid me.

Small but perfectly formed hotel. Very clean and well designed. We had a room overlooking the garden. Ideal for a short stay to visit family at Christmas. It was a bank holiday but all we could hear in the morning was bird song. That I wasn’t expecting in London. The bathroom clean and modern but small.

We contacted the hotel late on a Monday night, as we were very unhappy with some other accommodation. Very polite and amenable, we managed to get in straight away. Our room was excellent, decent size, bathroom okay. All our amenities were good and hotel was close to Wembley Park Tube station (about a five minute walk). If I’m ever in London again, I would contact these to stay again. Highly recommended

The deluxe family Room was far from any of its descriptions. I found someone else’s underwear protruding from my bed. I requested to be reimbursed and was declined both from the hotel and by ***********. They offered another room but ew. No.

Hellow Folks Im back with a review for this 3 star rated hotel. Stayed here with a friend. Straight up, I will say, its not a hotel. Its a house...clearly looks like it was a HMO or something similar previously that has not been converted to a hotel. Stayed here 2 nights. Firstly, no one answered the door for a good 7-8 mins...yes, there was a chill in the air! Not nice to be left waiting outside. Nor did anyone answer the smart doorbell... or should I say Not so smart! When we did eventually enter, there was no apology to have kept us waiting. Corridor's smelt funny and musty and so did the room. The bathroom was the worst! I did mention this to reception (which is mostly unmanned by the way) and advised that I was going out to grab a bite to eat if the smell could be investigated or request a room change! I was advised that there were no spare rooms and the smell would be looked into Upon return, the person I had spoken to 1 and a half hours ago... was no longer there. And the person that had taken over...clearly didnt have a handover. After explaining again, the room was changed albeit very begrudgingly and alot of shaking of the head! The new room was far better and more spacious, even though it was a smaller size! Night one went well as the mattress is comfy. However the room clean up the next day.... was well below any hotel standard! Went out for breakfast, came back, Bed was done....sheets not changed. Left used coffee mugs in the sink... not washed! Used towels in the bathroom...not replaced! At least the coffee sachets were replenished. The shower is good I will give them that! Good pressure and temperature control. For those of you that would have read any of my previous reviews, you will know I like a shower with good water pressure!! 😁 Check out is simple...leave the key in the room or at the unmanned reception! (Make a slight effort and find them before you leave...hand the keys to them in person!) Anyway, over to the ratings: Room cleanliness: 3/5 It would have scored a 4 if they would have changed the sheets, provided new towels and at least washed the mugs Location 5/5 10 min walk to Wembley Stadium and the Wembley Outlet Shopping Centre Value for Money: 2/5 Service 1/5 Total letdown and poor attitude. Breakfast - Not an option Overall Rating: 2/5 Dont waste your money, spend a bit more and go to a proper hotel!