Wyndham Grand Plaza Royale Wenchang recensioner

After 3 hours water sport, he just needs a delicious cake! Thanks for the quality service hotel provides. I will definitely return. Thanks Raja for your kind and warm hospitality service! Happy new year!

The guest relations manager Raja and Cindy are very friendly and helpful. Raja are very attentive as my parents are in wheelchair which he is very helpful to arrange an accessible room for my mum which is very caring and exactly what we need when travel with elderly. He is so kind to upgrade us to sea view room type which my parents can enjoy their time in hotel. Highly appreciated the staff for all their special care. Thank you for the bell desk who always standby to assist us for luggage and assist with our wheelchair. Great hotel and very relax location. Thank you everyone.

We had a very good stay, staff were super friendly, a big thank you to Raja for making our stay perfect.

I recently stayed at this wonderful hotel and had an exceptional experience. The room was spacious, impeccably clean, and offered a stunning seaview that made our stay truly memorable. The reception staff were incredibly friendly and welcoming, especially Bella, who provided us with detailed information about the local area and ensured we had everything we needed for a comfortable stay. An exceptional highlight was when we accidentally left some belongings behind after checkout. Mindy went above and beyond to assist us. She took the initiative to post our items to our next hotel in a different city and even covered the cost herself. Overall, the staff were exceedingly helpful, and their outstanding service made our stay extraordinary. Highly recommended!

Yuki service was excellent. The room is big and nice. The only drawback is the location. However , they provide a list of places that is easy accessible by didi. Great place for relaxation.

Room has a musty smell, seems like nobody has stayed in for awhile. Staff was friendly though.

Housekeeping standard were poor. no change of bedsheet, used cups on the sink not washed, floor were not vacuumed and cleaned. breakfast buffet have varieties but the standard and qulaity of food is below average. bathtub at the balcony were dirty.

Even though my husband and I are far away from home, the housekeeper Anni has provided us the hospitality by recommending us places of interests and a place where we could have a good meal. She even helped us book the high speed rail tickets together with her colleague Mindy and reminded me gently to check out on time to catch the train. Kudos to Anni and Mindy!

Thanks for the hospitality!

very good

Mindy 设施：ok 卫生：ok 环境：ok 服务：ok

Good hotel just nothing around...you need to search for food

Great Hotel and great Service only little minus point: about 1km to the beach ... but easy to go there

Clean room