Hotel Regina

The only highlight of this hotel is the scenic views from certain rooms. Besides that, every other aspect seems to be lacking. The hotel looks very old, not only exterior but also the interior and facilities. Old room furniture, squeaky floor, non-functioning heater, old toilet design (water splashing everywhere) etc. There’s no functioning heater inside every room (we were told the heater is a central heater so guests have no control) and it was freezing. Location wise, it’s near the train station. However, this hotel is situated uphill. So for those with heavy luggage, my advice is to train hard before you come. Breakfast was disappointing as the food selection is rather limited. However, I would like to give compliments to a waitress named Stacy/Tracy (forgot her name). She was the only friendly and attentive service personnel on the ground. Other staff were all meh. Initially, I actually thought this is a 3-star hotel and was surprised to learn afterwards that it’s a 4-star hotel, instead. The hefty price that we paid really only went fully to the view from our room. That’s all. If you ask me will I still come back to stay again next time? I probably will not. The high price tag doesn’t justify all the lacking aspects unless they fix / improve on those mentioned.

Good location , close to the station at Wengen and shops and has nice views from hotel . Breakfast and service at the breakfast was average at best. Has the old charm given it was built 1894 which was nice , room was decent but could use a bit of a refresh.

The hotel is very old. Need to bring my heavy luggage hotel via long steep road . The dog is so cute.