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Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.3
Service8.1
Renlighet8.3
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Alla recensioner(87)
Positiva recensioner(20)
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Utmärkt vistelse!(6)
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Negativa recensioner(1)
Teckeng
Superior Rum med Balkong och Utsikt över Jungfrau
Bodde på nov. 2024
Familj
6 recension
9.5/10
Otroligt
Publicerades 15 jan. 2025
Travelled as family. Hotel is located very near to Wengen train station, Coop, Mannlichen skiing.. we enjoy our stays.
Översätt
Svar från boendet: Dear Teckeng,Thank you for your positive feedback regarding your recent family stay. We are delighted to hear that our convenient location enhanced your experience. We look forward to welcoming you back for another enjoyable visit.Best regards,Hotel Silberhorn
Yijie John
Familjerum med Jungfrau utsikt
Bodde på juni 2024
Familj
1 recension
7.5/10
Publicerades 4 aug. 2024
I booked and paid for two adults and one kids. But the hotel asked me to pay for my kid again at end.
Översätt
Gästanvändare
Klassiskt Enkelrum med Jungfrau-vy och Balkong
Bodde på apr. 2023
Ensamresenärer
12 recension
9.0/10
Utmärkt
Publicerades 30 maj 2023
The hotel room and facilities itself was very nice and comfortable. Just next to the Wengen train station.
Front desk service could be further improved.
Svar från boendet: Dear Bingzi, we are deeply sorry for the experience you have had. We will address the issues you have raised seriously and enhance staff training to improve service quality. Please accept our apologies once again and thank you for sharing your experience. Wishing you a pleasant journey. Yours sincerely, Hotel Silberhorn.
Svar från boendet: Dear Guest,Thank you so much for taking the time to leave us your review. We are delighted to hear that you had a pleasant stay with us and enjoyed our complete room facilities and excellent service. At Hotel & Spa Silberhorn Wengen, we strive to offer our guests an unforgettable experience through our commitment to exceptional service and hospitality. Thank you again for your kind words!Balazs Paldy
Svar från boendet: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, delicious restaurant food, and the in-room open kitchen facility. We look forward to welcoming you back soon. Warm regards, Hotel Silberhorn.
Svar från boendet: Dear Guest.Thank you for taking the time to share your experience at Hotel & Spa Silberhorn Wengen. We are pleased to hear that you were impressed by the condition of our hotel and its amenities, as well as our breakfast offering. We strive to maintain a warm and welcoming atmosphere with modern comforts, and we are delighted that we could provide you with an enjoyable stay. We also appreciate your recommendation of trying our pineapple juice and peaches at breakfast - they are certainly a delight! Finally, we are glad that you found our hotel to be conveniently located near public transportation and the nearby Coop supermarket. Thank you again for your feedback - we hope to have another opportunity to welcome you back soon!RegardsBalazs Paldy
Svar från boendet: Dear Guest, Thank you for your review and we are delighted to hear that you found our location convenient and that our staff provided good service. Here at Hotel & Spa Silberhorn Wengen, we strive to make sure our guests have a pleasant stay with us in Wengen. We hope that your stay was an enjoyable one. Warm Regards, Hotel & Spa Silberhorn Wengen
Svar från boendet: Dear Adasong, Thank you for your review and we are delighted to hear that you found our location convenient and that our staff provided good service. Here at Hotel & Spa Silberhorn Wengen, we strive to make sure our guests have a pleasant stay with us in Wengen. We hope that your stay was an enjoyable one. Warm Regards, Hotel & Spa Silberhorn Wengen