The Shark Bay Boutique Hotel & Spa

We stayed recently at the Villas at Shark Bay in Langebaan. Usually we avoid hotel food, but ended up at the hotel restaurant two nights in a row. These were the best prawns that we have ever eaten. Large, plump and perfectly done, together with the perfect fries (triple fried) and side salads. Dee, the chef, does a masterful job, and the restaurant manager and staff ensured that everything was delivered with a warm smile and accommodating heart.

The Spa is not up to standard , dirty and does not give you the luxury Spa feeling . Does not fit in with Hotel Image . Will not recommended or visit the Spa again ! For ex The dust bins ( in side) can see it is not clean for days The room divider is dirty … the ‘ stock room ‘ ( that is visible for clients) is in a mess . The Spa needs to up their game to stay in touch with competition.

My mom, dad and I stayed at The Shark Bay Boutique superior villa for 2 nights. The reason for the title of my review is because of the other concerning reviews I had read about this hotel prior to our stay. Although there are a few issues that the hotel should improve on, overall we had a decent stay. I was under the impression that the villa was on the beach, within walking distance of the sand and water as my mom was assured of this via a telephonic call to make this booking. Upon our arrival at Villa 103, firstly we realised that the villa had no beach view (aside from the outdoor patio area which you had to sit outside to enjoy sea views). Another thing, the reception and hotel are about a 2-minute (5 on a busy day at Shark Bay) drive from the villas. Compliments to Sebastian at the reception for his wonderful service. It was only when we arrived at reception, that we found out that the "short walk" to the beach was actually a 20 to 25-minute (maybe 10 if you race down that HILL) walk down a HILL (daunting to walk up) which is quite busy, especially during peak season. One thing I feel that isn't thoroughly explained is that with the superior villas, Villa 101-103 are essentially in one house with 101 & 102 at the front and 103 around the back so be very clear which one you want when booking. I think if we were able to stay in 101 or 102, this review would be glowing as they are sea-facing, not necessarily up-close but still facing the sea. Additionally, you have to walk around the house to the back to reach Villa 103's front door. You have to park at the front of the house, therefore you will have to lug your bags around the back (especially important to note if you have a lot of luggage and I mean this IS a self-catering villa. The villa itself had a beautiful interior, and it has a very peaceful ambience about it (though the door to the patio needs to be looked at because the key is not able to be pulled out if the door is locked). We had no problems with the Wi-Fi, aside from it being a bit slow in the rooms. Though be aware that the cell-signal is not great. On that note, there were some very worrying reviews about the safety of the villas on Tripadvisor, but I must say we felt very safe and throughout the night, someone patrolls the units. We did have a problem as the shower in my bathroom essentially flooded my entire room, luckily none of my stuff was damaged but they should have an alternative drain in the bathroom or put a lip on the shower floor. With that being said, once we reported this issue to reception, they responded very swiftly, helped me move my luggage and were very apologetic about the situation (I think flooding in Langebaan is a regular occurrence). Overall, the hotel and villas are a few minutes away from the centre of town (if driving), and are relatively close to a beautiful beach. Another plus is that the Langebaan Gate to the West Coast National Park is a 5-minute drive from the superior villas. We did s

We booked a luxury villa and upon arrival went to have a look at the hotel breakfast set up but we decided that wasn’t going to be an option since the buffet table was dirty and the bar area had cut up lemons and mint leaves scattered all over. The dinning area was dusty and there wasn’t a single window open. So we waiting at the reception area and my daughter said the GM kept poking her head up to look at her which made her feel very uncomfortable. The following morning the cleaning lady only made up the main bedroom’s bed - ignoring the second bedroom and the kids sleeper couch. She neither picked up the wet towels or exchanged them. The next day a cleaner promised to exchange the towels but she did not ever return - A couple of hours later the General manager stormed into our villa with her hands up in the air and screaming at my husband that the cleaners cannot exchange our towels or clean anytime after 11am. My 70 year old mom had to make up the beds and plea for towels so as to calm to situation down. The WiFi was not working for two days… what a bad experience, wouldn’t recommend this place to anyone who looking for five star accommodation.

It was our second visit to The Shark Bay Boutique hotel's Restaurant. What a wonderful, tasteful experience. The view is breathtaking, the decor is modern and beautiful. This time we ordered mussels for starters which was more than delicious. Our steak was prepared as ordered and was succulent and so tasty. The waiters were friendly, helpful and professional. Riaan was the most outstanding host. He shared information and created the perfect evening. Thank you for a lovely evening, we will definitely be back.

We were really looking forward to spending the weekend at this beautiful hotel, but won't be back. Let's start with the good- spectacular views from our bedroom (7). Staff was fabulous. Bottled water supplied both nights. Now the rest: Going up the chipped stairs, you look down onto the reception area, where the very large ledge above the entrance hall is FILTHY with months of dust and dead insects. Everything else you look down on that's perhaps at a difficult height to clean is thick with dust. Bedroom door had had the lock replaced by a smaller mechanism - but the contractor didn't bother to paint/fill the gap left. WHY? How can this be acceptable? Our bedroom (and after chatting to friends who also spent the night) and others had the hardest foam chip pillows I have ever seen/experienced. They did not have anything else when I asked for softer pillows. As a result I slept really badly my first night and tried to have a nap in the day - it was impossible because of the noise from downstairs. I felt something like plastic on my side of the mattress, and pulled the sheet up to see what it was (it was the plastic name sash on the corner of the mattress) - but then noticed that the mattress protector (the bit that I saw) was horribly stained. The mattress is on a wooden built in bed/bedside table base. The wood sides protrude from the mattress. A friend ripped her leg quite badly on that protrusion and needed to ask for a plaster. So be careful. The headboard was at the perfect size to cut right into the middle of your head, making it almost impossible to sit up in bed and lean back. The second night - opened the bed to reveal VERY crumped/rumpled bottom sheet. The cleaner had just pulled the duvet up and not bothered to pull the bottom sheet flat. Bedroom floor was so filthy that my socks ended up black underneath after walking around the room in them on the first evening. As for the "full length mirror" - was this an afterthought? Beautiful (expensive) bamboo used for furniture in the room - then comes the cheapest, smallest white framed full length mirror (above luggage rack). No two prong plugs or USB cable charging stations in the room - please bring your own adapters if you're staying there. The only available "milk" is in the form of Cremora powder creamer sachets, which is OK in coffee but awful in tea. No aircon in the room. Summer, I would imagine, will be horrific, as the rooms face the setting sun. The windowsill was the only ledge available for toiletry bags. Shower was small (even though the bathroom was nice and big with more than enough space) and floor was so slippery, I first rinsed it, thinking the cleaner had not rinsed her cleaning materials. But it remained very slippery. Please be careful. The bathroom needs more towel rails. Bathroom basin plug did not seal. Bathroom only has motion detection lighting, so no way of switching the lights off when you want to go to sleep. Only solution was to close the door. Back of ba