Days Inn by Wyndham West des Moines

The booking never got completed. Trip.com refused to refund us the money back. The manager had an attitude problem. After saying ww would have took $62 from a card he demanded $100 cash deposit. Never will I try to stay here again. We lost out on $74.

Nice clean room. I just stayed one night. Probably wouldn’t stay again it was a little loud . But other than that, ok place to sleep right quick before a flight.

Worst hotel manager I’ve ever encountered. I did not stay for my reservation. Horrible experience ! Still waiting for my refund from *******.

I realize weekend rates are higher but what I paid for this one night stay the property should have been nicer. The comforter had holes in it. While I could tell the towels had been washed I was given two and one had a stain. The bed was comfortable but the pillows were old and lumpy. I checked out on a Sunday at a little after nine and breakfast was already put away. The shower looked dirty and needed repairs. It did not drain properly. The front desk worker was really nice and he did a great job upon check in.

The man checking me in was very nice. The motel was very dated. The towels were very poor quality. No cups or tissues in the room. The worse thing was the blanket on the bed, it was greasy feeling and had holes in it. I only touched it by the edge when I wrapped the bed spread around it. The sheets were clean. I didn’t have an option of leaving because there were no other hotel rooms available in the area and it was after 6 when I checked in and I was in town for a conference. What a disappointment.

Very few towels stocked in bathroom. No chairs in room for seating. Breakfast was very basic, sausage toast and dry cereal. Bare bones room.