TownePlace Suites des Moines West/Jordan Creek

The facilities were very comfortable clean and well maintained. Breakfast could have had better choices and better supplies as had to use for waffles and no eggs. For the price was expecting better.

Likes: Front Desk Staff — outstanding in every way; property location; easy parking [and free]. Dislikes: Daily breakfast hours [0900 is too early to shut things down]; condition of furniture in our room was substandard [doors wouldn’t close completely on chest of drawers + front panel strip came loose and fell off]; For a room offering guests the opportunity to prepare their own meals, the absence of a properly-sized trash bin is shocking; The room’s lighting makes it impossible to see things [Atmospheric lighting just doesn’t cut it when one’s eyesight is challenged. Light bulbs being out didn’t help, either; For an 11 evening stay, a visit by housekeeping only once seemed neglectful. My understanding was a refresh every other day and a complete cleaning once every 7 days. If that’s not an accurate understanding, then that’s on me. However, if that’s the property’s standard, for us, it was not met.

Very expensive for cleanliness and amenities. The free breakfast was terrible!!!

Good choice! Last minute choice and a good one at that. Front desk staff friendly & helpful. Rooms are large, clean and comfortable. Like the added kitchen. Breakfast was well prepared and tasty.

Enjoyed the location and ease of checking in. Did not like that the pool was down for maintenance but thats not a deal breaker

Needed a quick hotel with a kitchen and this was amazing.