Brits Hotel Puri Indah

Brits Hotel Puri Indah recensioner

Brits Hotel Puri Indah

Jl. Kembang Abadi Utama No.1, RT.1/RW.8, Kembangan Sel., Kec. Kembangan, Kembangan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11610, IndonesiaVisa hotellinformation
Brits Hotel Puri Indah
Brits Hotel Puri IndahBrits Hotel Puri IndahBrits Hotel Puri Indah
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Gästrecensioner

9.3/10
Utmärkt
600 recension
Verifierade recensioner
Läge och interiör9.2
Bekvämligheter9.1
Service9.4
Renlighet9.4
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Vänlig personal(48)
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Negativa recensioner(6)
candylicious1234
Standardrum
Bodde på dec. 2024
Res med vänner
34 recension
10.0/10
Enastående
Publicerades 31 jan. 2025
I had a wonderful stay at Brits Hotel Puri Indah. The rooms were clean, comfortable, and well-equipped with everything I needed. The staff was friendly and accommodating, always ready to assist with any requests. The location is convenient, with easy access to shopping centers and restaurants. The breakfast selection was decent, offering a mix of local and international options. Overall, a great choice for both business and leisure travelers. Would definitely stay here again!
Översätt
Svar från boendet: Dear candylicious1234,Thank you for your wonderful review! We're so glad to hear that you had a comfortable and enjoyable stay at Brits Hotel Puri Indah. It’s great to know that our rooms, friendly staff, and convenient location met your expectations. We're also pleased that you enjoyed the breakfast selection. We look forward to welcoming you back soon, whether for business or leisure!Best Regards,Alif AlvianFront Office Manager
Anonym användare
Standardrum
Bodde på dec. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 23 jan. 2025
thankyou for the experience. Hotel are very amazing and i love so much
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words! We're so glad you had an amazing experience at Brits Hotel Puri Indah. It’s wonderful to hear that you loved your stay with us. We look forward to welcoming you again soon!Best Regards,Alif AlvianFront Office Manager
saranghi
Standardrum
Bodde på okt. 2024
Ensamresenärer
4 recension
4.5/10
Publicerades 24 nov. 2024
The employees forcibly took him to the first basement floor. It was so scary that there were 4 security guards, one woman and six men, grabbing her arms and legs and dragging her like an animal. His left hand was torn and covered in blood. I was so scared.. I got kicked out when I asked for a change because they didn't add hamburger sauce. This horrible hotel is so scary
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback. We deeply regret hearing about your experience and understand the concern it has caused. Please be assured that the safety and comfort of all our guests and staff are our top priorities.We would like to clarify that any actions taken by our team were intended to address an incident in line with our policies and to maintain a safe environment for everyone at the hotel. We strive to handle all situations professionally and respectfully, and we are sorry if this experience left a negative impression.Your concerns are taken seriously, and we would like to learn more about your experience at your most convinience time, so we can discuss this matter further.We appreciate your understanding and the opportunity to improve.Kind regards,Muhammad IswantoGeneral Manager
Gästanvändare
Standardrum
Bodde på mars 2025
Ensamresenärer
5 recension
10.0/10
Enastående
Publicerades 30 apr. 2025
The hotel itself located near Puri area, very convenience to anywhere and no traffic at all.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for your kind review and for choosing Brits Hotel Puri Indah.We’re delighted to hear that you found our location convenient and free from traffic, it’s certainly one of the advantages our guests appreciate most. Your comfort and satisfaction are our top priorities, and it’s always rewarding to know we’re meeting expectations.We look forward to welcoming you back on your next visit to West Jakarta!Warm regards,Alif AlvianFront Office Manager
Herry
Standardrum
Bodde på feb. 2025
Familj
3 recension
5.0/10
Publicerades 25 mars 2025
This is the second time we have booked this hotel. I like the location, which is very convenient. There's always a spider web at the corner of the drop ceiling in the room. The curtain has a lot of stains at the bottom. The TV's wifi was not working properly, the signal was lost most of the time when we watched TV. The cleaning crew and the security guards were very polite and helpful, but the receptionist wasn't very welcoming, just one individual, not every one of them. Unfortunately, I was checked in by the same person for the first and second time.
Översätt
Svar från boendet: Dear Mr Herry,Thank you for taking the time to share your feedback and for choosing to stay with us again. We truly appreciate your continued trust and are glad to know that our location remains a convenient choice for you.We sincerely apologize for the inconveniences you experienced during your stay. The cleanliness issues in the room and the technical problems with the TV’s WiFi should not have occurred, and we are currently reviewing these matters with our housekeeping and engineering teams to ensure they are promptly addressed.We also regret to hear that the check-in experience did not meet your expectations. We take your comments seriously, especially regarding the consistency of our front desk service, and we will follow up directly with the team member in question to ensure improvements are made.On a positive note, we’re happy to hear that our cleaning staff and security team were able to assist you politely and professionally. We will make sure to pass on your kind words to them as encouragement.We hope to have the opportunity to welcome you back again in the future and provide you with a much-improved experience.Warm Regards,Alif AlvianFront Office Manager
Anonym användare
Standardrum
Bodde på dec. 2024
Par
26 recension
8.5/10
Mycket bra
Publicerades 30 jan. 2025
We spent 3 nights there. It was okay! There are plenty of food options around and the hotel service was pretty good. However, the cleanliness and maintenance could be improved - our Aircon was leaking during our stay there and the bed was a bit uncomfortable to sleep in.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your feedback! We’re glad to hear that you enjoyed the food options around and the service from our team. We apologize for the issues with the air conditioning and bed comfort during your stay. Your comments are valuable to us, and we’ll make sure to address these areas to improve the guest experience. We hope to have the opportunity to welcome you back and provide a more comfortable stay.Best Regards,Alif AlvianFront Office Manager
Anonym användare
Standardrum
Bodde på dec. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 20 jan. 2025
Have stayed here several times, the breakfast is delicious, the staff is friendly and fast in service. It's just that the AC needs to be cleaned often so that it is always cold.
Översätt
Svar från boendet: Dear Guest,Thank you for your continued trust in Brits Hotel Puri Indah! We're thrilled to hear that you enjoy the delicious breakfast and the friendly service from our staff. We also appreciate your feedback on the air conditioning, and we'll make sure to address this for a better experience in the future. We look forward to welcoming you back soon!Best Regards,Alif AlvianFront Office Manager
Anonym användare
Standardrum
Bodde på nov. 2024
Annat
11 recension
8.0/10
Mycket bra
Publicerades 3 dec. 2024
Nice n cozy place, sorrounding by market, food mart, banking office etc. Warmth staffs n polite. One thing need to improve is check in n check out please make it faster. But overall quite satisfied.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind review! We're delighted to hear you enjoyed our cozy atmosphere, convenient location, and warm hospitality from our staff. We appreciate your feedback about the check-in and check-out process and will work on improving it to ensure a smoother experience. We're glad you were satisfied overall, and we look forward to welcoming you back soon!Thank you,Kind regards,Muhammad IswantoGeneral Manager
Anonym användare
Standardrum
Bodde på okt. 2024
Affärsresenärer
4 recension
8.5/10
Mycket bra
Publicerades 4 dec. 2024
Everything was perfect. Except one thing that room cleaning stuff kicked room for cleaning. Please don't knock and bell while guest is selected sleeping in the morning.
Översätt
Svar från boendet: Dear Guest,Thank you for your kind words and valuable feedback! We’re delighted you had an overall pleasant stay. We apologize for the disturbance in the morning and will ensure our housekeeping team is reminded to carefully respect guest preferences. We hope to have the opportunity to host you again for an even more seamless experience.Thank you,Kind regards,Muhammad IswantoGeneral Manager
Anonym användare
Standardrum
Bodde på okt. 2024
Familj
9 recension
10.0/10
Enastående
Publicerades 19 nov. 2024
This hotel is great for a short stay. The staffs were nice and attentive and everything is clean. Breakfast was delicious. For the price point, this hotel is super worth it.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay, from our attentive staff and cleanliness to the delicious breakfast. Knowing that you found us to be great value for the price is truly rewarding. We look forward to welcoming you back for another enjoyable stay!Thank you,Kind regards,Muhammad IswantoGeneral Manager
Harry
Standardrum
Bodde på aug. 2024
Par
10 recension
10.0/10
Enastående
Publicerades 1 okt. 2024
Been our preferred hotel whenever we visited Jakarta. The location is perfect for us although it might not be for everyone. There are tons of nice eateries within walking distance. The staffs are awesome, everyone is kind, helpful and attentive, thumbs up! Their treatment to us is a big factor in our decision entrusting this hotel to give us a comfortable, relaxing nights. The breakfast is awesome! It's more of Indonesian breakfast and contrary to many other hotels at this price point, their breakfast are delicious! Among the few which i rated to be an actual taste of Indonesian food.
Översätt
Svar från boendet: Dear Harry,Thank you for your wonderful review! We're honored to be your preferred hotel whenever you visit Jakarta. It’s great to hear that our location, surrounded by nice eateries, suits your needs, and that our team’s friendliness and attentiveness make your stay even more enjoyable. We're especially thrilled that you love our Indonesian breakfast—it's always our goal to provide a true taste of local flavors! We appreciate your trust in us and look forward to welcoming you back for more comfortable, relaxing stays at Brits Hotel Puri Indah.Thank you,Kind regards,Muhammad IswantoGeneral Manager
Horiyanto
Standardrum
Bodde på feb. 2024
Familj
15 recension
10.0/10
Enastående
Publicerades 20 mars 2024
Hotel location is good as we need to go to Hospital Pondok indah Puri. The breakfast not much choice and a bit cold already, maybe because it’s a fasting month.
Översätt
Svar från boendet: Dear Bapak Horiyanto Hadi Hasan,Terima kasih telah berbagi pengalaman Anda dengan kami. Kami senang mendengar bahwa lokasi hotel kami sangat nyaman untuk kunjungan Anda ke Rumah Sakit Pondok Indah Puri. Kami mohon maaf atas segala ketidaknyamanan yang disebabkan oleh pilihan sarapan yang terbatas dan suhu makanan yang mungkin sudah agak dingin, terutama mengingat bulan puasa. Kami akan bekerja untuk meningkatkan layanan sarapan untuk memastikan pengalaman yang lebih baik bagi semua tamu kami, terlepas dari keadaan. Masukan Anda sangat berharga bagi kami, dan kami berharap dapat menyambut Anda kembali untuk mengalami penginapan yang lebih memuaskan di masa mendatang.Terima kasih,Salam,Muhannad IswantoHotel Manager
Joseph Choo
Standardrum
Bodde på feb. 2024
Affärsresenärer
3 recension
5.5/10
Publicerades 20 mars 2024
A small boutique hotel in the middle of nowhere. Slightly above expectations even though a significant aged mark can be seen. Checked in during the process of name change, fortunately no major disaster. Checking in is seamless. Breakfast spread is limited, nevertheless offers a pretty good morning view. Strictly recommended for business travellers only. Wifi works pretty well.
Översätt
Svar från boendet: Dear Joseph, Thank you for your feedback on your recent stay at favehotel Puri Indah. We appreciate your recognition of our efforts to exceed expectations despite the noticeable signs of aging. We apologize for any inconvenience caused by our name change process, but we're glad to hear it didn't impact your overall experience negatively. It's great to know that your check-in process was seamless and that you enjoyed the morning view despite the limited breakfast spread. We take your recommendation for business travelers seriously and will continue to strive to meet their needs. We're pleased that our wifi met your expectations. We hope to welcome you back in the future for another positive experience.Thank you,Kind regards, Muhammad IswantoHotel Manager
Anonym användare
Standardrum
Bodde på apr. 2024
Res med vänner
19 recension
9.5/10
Otroligt
Publicerades 2 maj 2024
This hotel just acquisition from fave hotel to brits hotel.
Översätt
Svar från boendet: Dear valued guest,Thank you for sharing that information with us. We appreciate your continued support through this transition. Rest assured, we remain committed to providing excellent service and ensuring that your experience with us continues to meet and exceed your expectations, just as it did under the previous brand. We look forward to welcoming you back to Brits Hotel and creating many more memorable experiences together.Kind regards,Muhammad IswantoGeneral Manager
ErniPen32
Standardrum
Bodde på mars 2024
Par
1 recension
10.0/10
Enastående
Publicerades 7 apr. 2024
This is a nice hotel amd really nice and good hotel. I love this place
Översätt
Svar från boendet: Dear Ernipen32,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us.Warm Regards,Muhammad Alif Alfian EfendiFront office Leader