Jl. Gajah Mada No.188, RW.5, Glodok, Kec. Taman Sari, Kota, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11120, IndonesiaVisa hotellinformation
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Gästrecensioner
8.6/10
Mycket bra
191 recension
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Verifierade recensioner
Läge och interiör8.8
Bekvämligheter8.2
Service8.6
Renlighet8.7
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Alla recensioner(191)
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Utmärkt vistelse!(22)
Vänlig personal(19)
Utmärkt läge(19)
Utmärkta rum(15)
Praktiskt läge(10)
Duschen var svår att använda(7)
Elegant miljö(5)
Lätt att ta sig runt(5)
Negativa recensioner(23)
El Z
Superior King Size-sängrum, rökfritt
Bodde på mars 2025
Ensamresenärer
1 recension
8.5/10
Mycket bra
Publicerades 30 apr. 2025
I stayed here for just one night as a quick change of scenery, and overall, it was a pleasant experience. I was given a room on the 21st floor, which offered a nice view and a quiet atmosphere.
The breakfast was decent — buffet style, with a good enough variety for a short stay. Nothing too fancy, but it did the job.
The pool isn’t huge, but it’s enough to relax and cool off, especially if you’re not looking for anything too fancy.
A solid option for a short stay in central Jakarta.
The only downside was the air conditioning — it seems outdated and didn’t cool the room properly at all.
Översätt
6/9
Svar från boendet: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our cleanliness, had complemented well to provide you with an exceptional stay with us.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager
Alexander Chong
Superior King Size-sängrum, rökfritt
Bodde på feb. 2025
Affärsresenärer
3 recension
7.0/10
Publicerades 30 mars 2025
Locatiin near to glodok, in genereal is clean however the aircond need to be upgraded.
Översätt
Svar från boendet: Dear Mr. Alexander Chong, Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada. Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our air conditioner had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager
Weikai Li
Superior King Size-sängrum, rökfritt
Bodde på mars 2025
Ensamresenärer
3 recension
9.0/10
Utmärkt
Publicerades 15 apr. 2025
Room is comfortable, staff are nice, and location is convenient. However, some lights do not work and the shower is not hot enough
Översätt
Svar från boendet: Dear Mr. Marto,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with room facilities fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Anonym användare
Superior Twin-rum rökfritt
Bodde på feb. 2025
Ensamresenärer
5 recension
8.5/10
Mycket bra
Publicerades 9 apr. 2025
A good location, on walk distance, for visiting the historical / old city.
Friendly staff and good service
Value for money..
Översätt
Svar från boendet: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Jeric Chen
Superior King Size-sängrum, rökfritt
Bodde på jan. 2025
Affärsresenärer
34 recension
6.5/10
Publicerades 21 feb. 2025
There’s no hot shower
Översätt
Svar från boendet: Dear Mr. Jeric Chen,Warmest Greetings from Novotel Jakarta Gajah Mada,Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. We do apologize that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again, thank you so much for your valuable feedback and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Christiaan JONESGeneral Manager
Blue Venom
Superior King Size-sängrum, rökfritt
Bodde på sep. 2024
Affärsresenärer
55 recension
10.0/10
Enastående
Publicerades 15 okt. 2024
Nice hotel, staff is good and location is strategic in the near of entertainment
Översätt
Svar från boendet: Dear Mr. Ryan,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Sze Khi
Superior Twin-rum rökfritt
Bodde på jan. 2025
Res med vänner
18 recension
9.0/10
Utmärkt
Publicerades 26 feb. 2025
The shower room's glass partition is shaky and a bit run down..the breakfast has a good varieties but, but are mostly foods that served the local.community. there are virtually no meats provided except for the half cut sausage and chicken stripe meant for the porridge. Quiet a poor breakfas menu as compare to other hotels that we stayed from Jogja to Bandung.
Översätt
Svar från boendet: Dear Mr./Mrs. Sze KhiThank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with some of our facilities and breakfast had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på feb. 2025
Affärsresenärer
5 recension
8.5/10
Mycket bra
Publicerades 4 apr. 2025
my colleague is very satisfy with this hotel for its cleanliness and service
Översätt
Svar från boendet: Dear Valued Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på nov. 2024
Res med vänner
3 recension
10.0/10
Enastående
Publicerades 7 jan. 2025
Thumbs up for the staffs… great location and very accessible to travel anywhere. Will confirm come again and book NOVOTEL GAJAH MADA!! Gracias!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på feb. 2024
Affärsresenärer
3 recension
8.0/10
Mycket bra
Publicerades 9 mars 2024
This hotel is in good location. The room is clean. Breakfast is good. However the biggest problem is too dark. Lobby, lift, room.... I can barely see things clearly.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our lighting and ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Alexanderltw85.1
Superior svit Rökfritt
Bodde på aug. 2024
Affärsresenärer
4 recension
9.5/10
Otroligt
Publicerades 10 sep. 2024
Everything was good, especially the service from the staff. However, i recommend that the rooms, living room, toilets to have some yellow lighting instead of normal white lighting.
This might create a more soothing ambience.
Översätt
Svar från boendet: Dear Mr. Alexanderltw,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our services and staff hospitality, had complemented well to provide you with an exceptional stay with us. Thank you very much for your kind advice related with the rooms lighting.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ganesh zore
Superior King Size-sängrum, rökfritt
Bodde på juni 2024
Affärsresenärer
52 recension
10.0/10
Enastående
Publicerades 28 juli 2024
The best hotel
Översätt
Svar från boendet: Dear Mr. Ganesh Zore,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ee
Superior King Size-sängrum, rökfritt
Bodde på juni 2024
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 8 aug. 2024
Staffs managed to make checkout time longer for free. I appreciate their kindness. I will book the hotel again.
Översätt
Svar från boendet: Dear Mr. Ee,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Anonym användare
Superior King Size-sängrum, rökfritt
Bodde på okt. 2024
Par
2 recension
8.0/10
Mycket bra
Publicerades 16 jan. 2025
Old building, price is quite expensive for these service
Översätt
Svar från boendet: Dear Guest,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på feb. 2025
Affärsresenärer
18 recension
8.0/10
Mycket bra
Publicerades 1 apr. 2025
not much to review. nothing special
Översätt
Svar från boendet: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our cleanliness, had complemented well to provide you with an exceptional stay with us.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours Sincerely,Christiaan JONESGeneral Manager