Jl. Gajah Mada No.188, RW.5, Glodok, Kec. Taman Sari, Kota, Taman Sari, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11120, IndonesiaVisa hotellinformation
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Gästrecensioner
4.2/5
Mycket bra
174 recension
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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.0
Service4.3
Renlighet4.3
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Alla recensioner(174)
Positiva recensioner(151)
Recensioner med foton/video(29)
Utmärkt vistelse!(19)
Vänlig personal(16)
Utmärkt läge(16)
Utmärkta rum(15)
Praktiskt läge(10)
Duschen var svår att använda(6)
Lätt att ta sig runt(5)
Negativa recensioner(23)
Jeric Chen
Superior King Size-sängrum, rökfritt
Bodde på jan. 2025
Affärsresenärer
34 recension
3.2/5
Publicerades 21 feb. 2025
There’s no hot shower
Översätt
Ryan
Superior King Size-sängrum, rökfritt
Bodde på sep. 2024
Affärsresenärer
51 recension
5.0/5
Enastående
Publicerades 15 okt. 2024
Nice hotel, staff is good and location is strategic in the near of entertainment
Översätt
Svar från boendet: Dear Mr. Ryan,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Sze Khi
Superior Twin-rum rökfritt
Bodde på jan. 2025
Res med vänner
17 recension
4.5/5
Utmärkt
Publicerades 26 feb. 2025
The shower room's glass partition is shaky and a bit run down..the breakfast has a good varieties but, but are mostly foods that served the local.community. there are virtually no meats provided except for the half cut sausage and chicken stripe meant for the porridge. Quiet a poor breakfas menu as compare to other hotels that we stayed from Jogja to Bandung.
Översätt
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på nov. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 7 jan. 2025
Thumbs up for the staffs… great location and very accessible to travel anywhere. Will confirm come again and book NOVOTEL GAJAH MADA!! Gracias!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of location wise. We are also glad that our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på feb. 2024
Affärsresenärer
3 recension
4.0/5
Mycket bra
Publicerades 9 mars 2024
This hotel is in good location. The room is clean. Breakfast is good. However the biggest problem is too dark. Lobby, lift, room.... I can barely see things clearly.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our lighting and ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Alexanderltw85.1
Superior svit Rökfritt
Bodde på aug. 2024
Affärsresenärer
4 recension
4.7/5
Otroligt
Publicerades 10 sep. 2024
Everything was good, especially the service from the staff. However, i recommend that the rooms, living room, toilets to have some yellow lighting instead of normal white lighting.
This might create a more soothing ambience.
Översätt
Svar från boendet: Dear Mr. Alexanderltw,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our services and staff hospitality, had complemented well to provide you with an exceptional stay with us. Thank you very much for your kind advice related with the rooms lighting.Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ganesh zore
Superior King Size-sängrum, rökfritt
Bodde på juni 2024
Affärsresenärer
52 recension
5.0/5
Enastående
Publicerades 28 juli 2024
The best hotel
Översätt
Svar från boendet: Dear Mr. Ganesh Zore,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
ee
Superior King Size-sängrum, rökfritt
Bodde på juni 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 8 aug. 2024
Staffs managed to make checkout time longer for free. I appreciate their kindness. I will book the hotel again.
Översätt
Svar från boendet: Dear Mr. Ee,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Anonym användare
Superior King Size-sängrum, rökfritt
Bodde på okt. 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 16 jan. 2025
Old building, price is quite expensive for these service
Översätt
Svar från boendet: Dear Guest,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Rico V
Superior King Size-sängrum, rökfritt
Bodde på apr. 2024
Ensamresenärer
9 recension
3.7/5
Publicerades 25 maj 2024
Overall good experience while staying 5 nights here. room was a bit noisy because its connected to the neighbor room and also beside a crowded road. Lobby was hot, elevator was slow. And male receptionists could be more friendly :)
Översätt
Svar från boendet: Dear Mr. Rico V,Thank you for sharing your time in conveying your experience of visiting Novotel Jakarta Gajah Mada.Thank you for having taken the time to share your stay experience with us today, and we regret to learn that your experience related with our room lay-out, lobby and elevator ambience had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
King’s son
Superior Twin-rum rökfritt
Bodde på aug. 2024
Affärsresenärer
20 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
Good location near to many restaurants and cafes
Översätt
Svar från boendet: Dear Mr. King’s son,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our location wise and hotel surrounding area. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Olivia
Superior King Size-sängrum, rökfritt
Bodde på dec. 2023
Res med vänner
1 recension
3.7/5
Publicerades 11 feb. 2024
the hotel was okay but the furnitures r bit old and not well maintained such as the sink in the bathroom has some unremovable black stain, n it would be great if they have international sockets near beds
Översätt
Svar från boendet: Dear Mrs. Olivia,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our room's furnitures and some of facilities had fallen short of your expectations.Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly.Yours Sincerely, Christiaan JONESGeneral Manager
Khiew
Superior Twin-rum rökfritt
Bodde på nov. 2023
Affärsresenärer
70 recension
5.0/5
Enastående
Publicerades 17 jan. 2024
Great place to stay! Clean, great location and great customer service. Very easy to check in, and the elderly gentleman at the counter was so sweet!
Översätt
Svar från boendet: Dear Mr/s. Khiew,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. We are also glad that our cleanliness and location wise, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONESGeneral Manager
Gästanvändare
Superior King Size-sängrum, rökfritt
Bodde på nov. 2023
Affärsresenärer
62 recension
4.0/5
Mycket bra
Publicerades 11 jan. 2024
Had a fantastic stay at Novotel Jakarta Gajah Mada. Impeccably clean room, excellent facilities, and top-notch service. The staff went above and beyond. Change in service date was accommodated seamlessly. Highly recommend!
Översätt
Svar från boendet: Dear our Guest, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food. We are also glad that our Breakfast is meet your expectation. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. Rest assured that we will share your kind compliments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager
Chang Jeng Quang
Superior King Size-sängrum, rökfritt
Bodde på okt. 2024
Res med vänner
14 recension
4.0/5
Mycket bra
Publicerades 30 dec. 2024
Slightly run down.
Översätt
Svar från boendet: Dear Mr. Chang Jeng,Thank you for reviewing your stay at Novotel Jakarta Gajah Mada.We are delighted that you have taken the time to share your appreciation. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONESGeneral Manager