Holiday Inn Express & Suites WEST LONG BRANCH - EATONTOWN by IHG

Buen servicio

房間整潔，寬敞。周圍談不上風景，但是看出去很舒服。早餐沒有花裏胡哨，但是味道還是可以的。遇到了一些問題，服務人員態度都很好！

整體還不錯

房間大 唯一是空調不能關 噪音大

Our check-in experience was disappointing. The standard room with two queen beds that we reserved was not available upon arrival. Instead, we were given the only room available, which was a mobility-accessible room. Unfortunately, the room had a musty odor, and we found a large spider in the bathroom. In addition, several of the toiletries were empty or had not been refilled. Overall, the accommodations and check-in process did not meet our expectations, making for a less-than-satisfactory experience.

Room service was really bad, they didn’t clean up the room at all, the couch in the living room was so uncomfortable and they don’t have a separate bed for kids. Staff was helpful and location was working for us but that’s it.

They only have 1 washer and 1 dryer. It would have been nice to do more than 1 load of laundry at a time. Thankfully, no one else needed to do their laundry.

Nice stay, overall. The AC in our room didn't work, so we used a single sheet, both nights. The breakfast was good, but the options and quality depended on what time you went. The pool was nice for our boys, though the pool room was quite hot. The hotel advertises a game room, while there is not one (we asked the hotel check in woman).

Downside was lack of variety of the breakfast. However, the staff was very helpful. Beds were very comfortable and overall everything was pretty clean..