West Palm Beach Marriott

I work in corporate aviation so being in a hotel is the name of the game, The West Palm Beach is home away from home. The team is exceptional and very accommodating. Everyone who works there will say hello when they walk by. Bill who works at the front desk is very efficient and understands what it takes to make each guest feel special. I had an amazing encounter with Kabnal from housekeeping, Somehow I got my room number incorrect. He noticed me in the hallway, and immediately went into action. He took my name, checked his iPad and called the front desk to figure which room I was assigned. He escorted me to the room so I wouldn’t have to walk back to the front desk with my luggage. Now that is SERVICE! The hotel is also conveniently located and there is ample parking. The restaurant food is decent and moderately priced.

We stayed one night in February, with two adults and two teenagers. The front desk staff were extremely helpful, nice and even upgraded us to a newly renovated room on the top floor (Marriott Bonvoy member), which doesn't happen very often anymore! We chose the hotel for its proximity to the airport and although the shuttle was fully booked for the morning (we had some flight troubles so drove from Miami to West Palm for an early morning flight), we were easily able to order an Uber for a 4:00am pickup. I would definitely stay again. We were able to have a glass of wine on the outside courtyard, which was decorated tastefully and comfortably. Once the mosquitos arrived, we were comfortable in the lobby. The restaurant onsite is good too.

Gabriel and Donte really helped us from the start to finish. Literally two of the most friendly staff members I’ve met since my travels in Florida. Checked us in early and gave us a tour! He even knew about Detroit! Felt like I was dealing with family! Much love and respect!

Great hotel, great experience! Gabriel was a boss and a great representative of the Marriott brand. The rooms were really clean and comfortable and the meeting spaces were top notch. Would definitely recommend this hotel to anyone in the West Palm Beach area! Matt Fagiana

Our two-day stay at this property was fantastic. The staff was extremely friendly and helpful. Gabriel and a very distinguished gentleman whose name I can’t recall, but both work at the front desk were consummate professionals. They made our visit very special.

At check-in I met Tyrell who won above and beyond to make sure my room was ready. I really appreciate him going extra mile to make certain I could check in on time. Everything else about the Marriott West Palm Beach was as expected. Thank you for making my stay seamless.