Sierra Palms Resort

We stayed with our group for the conference, It was a great stay , the best part was the conference and event , 3 days conference was fine , I really forgot but today we are back to sierra palms and some good staff remind me about the service feedback. So I Update my Feedback ,

It's my first time to stay hotel in freetown , on the main road and easy to access everywhere , Food at Rooftop Restaurant was nice , Staff was friendly and caring. Room was clean 🛌bed was comfortable. My friend liked the swimming pool and was accessable in night also.

Serra Palms Hotel, was our home away from home for 3months. From the GM Nitin Ghugo, who facilitated our stay, nothing was to much effort from Nitin. House Keeping ensured our rooms where well stocked with water tea & coffee, and they ensured our laundry was taken care of and returned the same day, and the rooms were spotless. The Restaurant staff, were tentative and ensured we were well looked after. Only complaint, was the menu got very tired after the first month. Sunil the Restaurant Manager, each day would ask us what we wanted for dinner and cook meals for us, which was a huge bonus, when he realised the menu was becoming boring. The Admin staff at the Reception to Finance, catered for our requests with no hesitation. The Pool staff were excellent a great team who put our needs first To the Hotels GM Mr Nitin, thank you too your staff and yourself for a wonderful experience, your hotel has earned our returned business, as we now will be in residence for the rest of the year using his hotel.

The Pizza and Ice Cream was wow. Though i wanted to try their chapman and compare it to Nigerian Chapman but it was not available. The top floor restaurant is good for photo shooting. Their Menu is accessible via barcode scanning. The view from the Atlantic Ocean at night is beautiful.

I always travel to freetown but one of my friend recommended me to try and it completely perfect as my expectations, No complain, Great Breakfast and staff was welcoming , It was heavy rain so I didn't visit the beach but the view was beautiful from room and restaurant.

The hospitality was very great. The receptionists were very professional and accommodating. They were so caring ensures that you are fine. The kitchen guys were so friendly and i live the cheese pizza. The cleaners were polite and trustworthy. This is one of the best receptions I have ever hard in Sierra Leone. I encouraged tourists a d businesses to stay at Sierra Palms Resort for confort and you are ensured of having value for money.