Gästanvändare
21 december 2024
Fynbos golf estate will definitely not see us again. Before we booked our 9 night stay we asked if there is a beach as kids wants to go fishing,and we would like to spend the day' s relaxing on the beach the answer was yes. Only to discover that you need to be a resident of Eersterivier to enter the electric gates (privately owned), golf estate manager gave us the pin( not allowed to actually as he mentioned to us) but once you enter there is no parking( as all property is privately owned) so on a daily basis we need to travel approximately 90km x2 just so the kids can have some fun on the beach) of this 10kmx2 are a terrible gravel road , they also fail to mention this. We complained about this on the day of arrival....after 4 days we had to call the office for clean towels. We shorted our stay with 2 days, and they refuse to assist with even a 50% refund. For price they are asking they can definitely include cleaning or for long stay include a day or 2 of cleaning. I called to ask if they have laundry service, and was told yes, but it is only for fynbos guest, when I mentioned we are guest, I was told only for hotel room guests not fynbos ridge...so this is definitely not for people looking for a relaxing holiday ..
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