Premier Inn Weston-Super-Mare East (A370)

We stayed here twice in December before flying from Bristol on holiday. The location was great but price even better. Only a 20-30 min drive from Bristol airport. Plenty of parking spaces and good sized rooms hotel. Both times we were lucky enough to have a room in the newer part of the building so the room was fabulous. Hardly any noise and bed comfy! Would recommend and will stay here again when we need to for flying from Bristol!

I have been looked after tremendously by Mike. His professional manor made me feel safe and at ease. The rooms were spotless and very comfortable. Showers were lovely and there was plenty of carparking spaces. My only complaint is that food isn’t served after 9.00pm

We stayed at premier inn west and found everything excellent Emma and david on the front desk were a credit to the company providing excellent customer service. All staff we met were fantastic the room was clean quiet and comfortable food was outstanding A big thankyou for a great stay

We stayed here in March. My husband lost his wallet. He thought it was at home due to his memory issues he thought he had either lost it whilst out or never picked it up from home. On our return found it must have been lost up in weston. 2 days ago we recieved a call from Martin the night porter to say it had been found in the restaurant. They initially couldn't trace my husband as room was booked by me it was put away safe. Martin didnt give up and did a bit of digging around trying to work out the owner, hence his efforts worked A huge thanyou from us

Booked two rooms at this hotel for two nights from 1st March -3rd March for my wife and I and my son. On the first night my son was disturbed by another guest accessing his room with a keycard issued by the Hotel reception, this made my son very nervous and unable to sleep that night.The following morning I spoke with Reception who were aware of the situation and blamed communication between staff members and their systems and pointed us in the direction of Guest Services and to leave a review. I don’t feel this was handled very well and they didn’t seem at all concerned. The Hotel is looking tired and in need of a refurbishment, we couldn’t switch the TV off and had to wait for it to go off itself, the shower was difficult to use and on the second night the bed in our room felt damp. When we departed and checked out there was no did you enjoy your stay or any communication from the girl on the reception. Very disappointing stay I don’t think we will be back which is a shame as we have stayed at many Premier Inns in the past which have been wonderful. One positive from our stay was we had a lovely meal at the Beefeater next door, I would recommend a visit to this restaurant.

Absolutely amazing hotel! From the minute we checked in with Mike to the moment we checked out 2 days later it was brilliant. We spoke to so many staff members as well in our stay and everyone was so nice, nothing could have been better. The rooms were so clean and tidy and the beds were fresh and cosy. Got to say it's the best experience we've had. The food from the beefeater attached was also brilliant and good value for money. Great place to stay and made our weekend away even more amazing.