Travelodge Weston-Super-Mare

It was perfect for us for a 3 night stay as we had business in the area. It was welcoming, helpful and next door was a nice restaurant bar. I would stay again. Very close to the helicopter museum.

Overall the environment was clean and the staff were nice and helpful. There were lots of parking spaces. The location was good. Thank you for the service.

First time staying in Travelodge’s new style rooms and was very impressed with these now being a step up from Premier Inn. Beds are super comfy too!

On arrival was informed air con not working properly but a fan would be provided in the room. Once in the room it became obvious there was not fan. When requested manager provided us with a broken fan that made lots of unnecessary noise. When raised was told was the o ly fan available. Whole family had a terrible night's sleep as couldn't open the window due to outside noise and temperature was over 24 degrees. Found out the next morning that the heating had been switched on and was blasting hot air into the room all night. When raised at reception was informed they were aware of the issue but had failed to mention when checking in. We shared a family room to which one of the beds bedding had marks on and a long black hair was found in our bathroom. Food and drinks are overpriced and doesn't match the online options or prices. Staff are unaware of what's actually on offer on the website and some of the food we requested was unavailable. We had purchased breakfast included with our booking and decided to add the evening meal to. However they fail to inform you that some of the meals require and extra cost when vooking through the website and staff were unable to explain why this is. Overall we were all underwhelmed ith our stay and probably unlikely to stay at a travelodge again.

We checked in after a woman complaining about a slow and disgusting breakfast. The sign on the desk suggested that there were intermittent problems with the air con, on probing, the pleasant receptionist suggested that it was out of action for the majority of the last few years. The room was ok, but had run out of soap. Very noisy in the carpark in the morning, particularly because we had the window open due to the lack of air con. The car park itself is heavily littered with rubbish. We had minimal phone/internet reception.

Sensor in room lit up like a christmas tree in the middle of the night. Strobe light effect coming from the sensor woke us up. Reported it to reception the next morning to be told ohhh that happened. Same thing happened the following night, again woke us up. Room 303 which was supposed to be an upgraded room. Breakfast was a sight to see the following morning, Told no tables available (even though we'd booked in advance) no bread for toast No Bacon, No Hash Browns, No Tomatoes, No Mushrooms, No Eggs. They only provide Scrambled eggs so if you dont like them you'll have to go without. No fried or poached eggs available Had to ask a member of staff if they could fill up the hot food, and when they asked what needs filing I said all of if. Plug hole in the shower had never been cleaned. Bathroom was tiny, if you are disabled in any way stay clear as its that small its hard to turn around. Shower head very poor, just picture the scene, you'll need to turn round like on a turntable to get wet. Towels were very thin off white and very old 2 lifts so that was good