South Sands Hotel

‘Salt Rock’ bistro lunch service finished at 2.30, we arrived 10 minutes later. After a smile to Ian, he spoke to the chef and we were in! Just the two of us but the food and service was excellent. The menu was varied and all prepared to order. We can thoroughly recommend and we will return when next in the area.

I needed to stay in Weston overnight due to a family member having surgery at Weston Hospital, as I don’t live locally. Was originally going to book into a large chain hotel, but found this little gem to be both competitively priced and with a hot breakfast included. Plenty of parking, a delicious meal in the evening, quiet dual aspect room with bathtub to enjoy a soak after a long and stressful day, comfy bed and pillows, and an amazing cooked breakfast. Also, as a gluten free customer, I was delighted to find the menu was very gluten free friendly. The staff were friendly and welcoming too, especially Sarah during check in and dinner and Michelle at breakfast. Heads up to the chefs too. It was absolutely fantastic!

Staying for business for four days, had a lovely meal in rock salt. Check in was easy, Leah on reception was really friendly. Happened to be my birthday and they went out of their way to write a happy birthday message on my food . I met the chef (lady with accent) who was nice and Freddie was really friendly and nice to chat to. I will definitely return - thank you!

From arrival to departure, the staff at South Sands were absolutely lovely. Nothing was too much effort for them. I can honestly say they appeared to appreciate us being there. From keeping bar services available beyond the advertised time to ensuring no one was left waiting. Highly recommend this hotel. There are areas that would benefit from a bit of an uplift, which prevents a higher star rating. However, this is totally understandable since most reasonably priced hotels appear to be battling to survive at the moment.

Stayed here 2 years ago and couldn’t fault the hotel then, this time however very different. Room was shabby, shower was tiny and needs a refurb. Staff inconsistent with their service, disappointed that the hotel bar and restaurant closed by 9.30pm meaning couldn’t have a drink in the bar. Room wasn’t cleaned, no fresh towels or cups. Restaurant evening meal was worse meal I’ve eaten. Noisy neighbours resulting in broken sleep. Only positive is the view however won’t be staying here again, not at all worth the money they charge.

We waited forever to be served at an almost empty bar. Ordered 2 coffees and a “luxury” hot chocolate with 2 slices of cake. Waited and waited and waited for our order. Had to go back to the bar three times to find out what was happening. When eventually drinks arrived, coffee spilled everywhere, hot chocolate was small, lukewarm warm and again spilled everywhere. What an awful experience and NOT cheap!!!