Gästanvändare
19 augusti 2023
Before we arrived in Weymouth we had spoken to the man in charge over the phone and he was so polite and friendly. On arrival the bar staff also seemed very polite and friendly however things soon changed. The room was a lovely size but nowhere to put our things. There was a damp patch above the wonder, the mirror had a large crack in it, one blind wouldn’t open, the other was missing and the third wouldn’t shut. The restaurant was closed on the day we arrived and we was told that we could fetch a takeaway and that we could sit in the bar and they would give us plates and folks, which was nice of them however the chairs was falling to bits with the foam hanging out of them, tables was dirty. After tea we went to our room to put the children to bed (2 and 3 year old) big two stayed up for a while. We heard shouting and swearing etc. we looked out the window and there was a couple fighting from in the bar the next minute the bar staff was fighting with the women. The next day we went out came back and our room hadn’t been cleaned, my Nan went and asked when the room was being cleaned to be told they don’t clean the room just do house keeping such as emptying bins, restocking tea coffee etc changing cups which all hadn’t been done. Whilst we went out for tea they came and emptied the bins and gave us more tea and coffee but didn’t change our dirty cups. The day after was the same my nan asked when the bins would be emptied and cups changed to be told they would come and do it but never came, by the day we checked out we had ran out of toilet paper, we was having to wash cups in the bathroom and the rubbish was now in a pile on the floor this included nappys as there was no where else to put them.live music and music was blearing out till gone midnight every-night despite the website saying they only played on a Friday, Saturday and Sunday and that the closed at 11pm. They said we could leave our cases in there office for the day so we didn’t have to carry them round which turned out to be the kitchen and they broke my nans case when bringing it back to her. This hotel is definitely not a 4 star hotel the 2 star down the road looked a lot better. People walking past looked in like they was looking for somewhere to have a drink or food but soon turned away and walked off. Definitely not value for money and it’s definitely not a Greene king like the signs outside say it is!
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