Home2 Suites by Hilton Baltimore/White Marsh

Rooms are spacious!! Kitchenette is fully equipped and has a full size refrigerator!! Love it!!

We all had a wonderful experience at Home2Suites. The only issue we had is if you are not using MAPS on your Apple phone, and using android or your Chrysler Pacifica gps, it will take you pass the entrance into the hotel, and take you back out to the highway. Their sign is kind of hidden and can easily pass the entrance.

Hand Sanitizer bottles are everywhere but none of them have been working. They charged me for the free parking which was included in the booking. The swimming pool was closed the whole weekend for maintenance. Housekeeping every other day.

First 2 nights i had really noisy people in the next room that kept me and my toddler granddaughter awake. I made a complaint and i would of liked it if they switched my room but they did not. I decided to return Sunday after not feeling well and i was supposed to leave and had to switch rooms due to a bad television and i was soooo tired with a 1 year old and above all i was told i had to have my card physically present and could not use it on my phone after i called and asked if i could use my credit card as tap to oay with phone . Traveled 4 hours and was then told i could not. Imaging if i did not have a backup. This really pissed me off. My experience here now that i think about it was really crappy

Nice stay! Initially, I was a little disappointed because the hotel was not able to give me the room that I requested and I had to settle for a king bed rather than 2 queen beds. Once I arrived there the front desk manager was extremely accommodating, very professional and extremely kind. When I arrived at my room I was quite pleased with the condition of the room and the amenities that were available to me. The only problem that I encountered with the room was the television. It was not working properly but I had access to Netflix and that sufficed for the evening. I would definitely use the hotel again if need be I am quite appreciative of the manager and the services that he provided to me. The breakfast that was provided for free was also a plus.

Good stay Front desk was friendly and rooms were clean. Beds were comfortable and the only thing I would say is the bedding could be updated…..one pillowcase was actually sewed where there was a whole.