Gästanvändare
1 september 2024
We stayed at the Historic Grand Canyon Hotel for one night with high hopes, as it seemed like the perfect base for our visit to Williams, AZ, and our hike at the Grand Canyon. While there were certainly some charming aspects to our stay, there were a few things that ultimately left us underwhelmed. Let's start with the positives: the hotel's public areas exude a delightful vintage charm that shows the love and effort the owners are putting into the place. Walking through the halls felt like stepping back in time in the best way. It's clear that with a bit more polish, this place has the potential to be a real gem. Unfortunately, the guest experience just wasn't quite there yet. The bed in our room was just impossibly soft, which was a big letdown considering we needed a good night's sleep before our big hike at the Grand Canyon. Instead of waking up refreshed and ready to take on the trail, both of us ended up with sore backs and necks. If we had known about the bed situation beforehand, we probably would have chosen a different place to stay. Another sticking point was our encounter with the front desk staff. We'd inquired about early check-in when we booked, and were told about a $25 fee, but without a guarantee of room availability. We opted to wait, and arrived just a few minutes before the official 4 pm check-in time. The clerk commented on our timely arrival and waived the fee as a favor, but the remark felt off-putting, especially since by the time we finished getting checked in, it was already past 4 pm. The window A/C unit, while a little loud, was a mixed blessing. It helped drown out the street noise, but its placement meant we couldn't fully close the curtains, leaving some light to seep into the room all night. In summary, while there are some endearing qualities about the Historic Grand Canyon Hotel, our stay wasn't as comfortable as we had hoped. The bed situation, the awkward early check-in process, and the less-than-perfect darkening of the room all added up to a less than ideal experience. As much as I wanted to love it, I think we’ll be looking for alternative accommodations the next time we’re in Williams.
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