Best Western Plus Williston Hotel Suites

Got in late left first thing in the morning so really didn’t have an opportunity to enjoy charming Williston!

Comfy but service 👎 This is clean and comfy, but the front desk is a little on the not so friendly side. I think she spoke one word to me and it was just, "sign" as she handed me a paper to sign. Puts you off from wanting to stay here a bit. This has been about the second time I've had this service. Later that night, a much more friendly woman was working and said hello and asked if I needed anything.

Pool is always broken. The shower does not have any pressure, toilet handle was so loose it was almost unusable. Will not be staying there again.

Okay for starters I picked this hotel for the pool. Only to find out their pool doesn’t work. Complete bummer for our family and total devastation for my kids! The rooms were clean and nice but I did not enjoy the fire alarm going off at 12 AM to have to be evacuated in below 0 weather. I realize that happens but wasn’t even offered a refund or discount for the inconveniences. Won’t come back.

They waited until we were checked in to tell us the pool was not working and never told us that half their tv channels weren’t working This been a football championship weekend - that would have been nice to know before we checked in. We discovered this on our own upon entering our room. When I brought it to their attention they said ya. We shave half our channels. We don’t know why. We no longer wanted to stay at this hotel as these were things we expected to have as they advertised. We were told we would not get a refund because we had already checked in. I didn’t think I needed to call ahead of time to ask of their TV had all their basic channels or if the pool was in working order. And should have been told these things before I officially checked in - if they knew they would refuse to offer a refund (even partial) as a result of this. They knew both of these things were not working and failed to tell us this before I checked in. This is unprofessional and dishonest business. Do not stay here.

Great place but the pool and hot tub were not operational and we were not told until we arrived at the property. We were not offered a discount or anything either