Spark by Hilton Winchester

Хороший отель! Понравилось все, чистота, расположение, сервис, отзывчивость персонала! Рекомендую!

The staff was excellent, kind and helpful! They accommodated all of our needs and went above and beyond which means a lot. However, the sheets were cheap unbreathable microfiber and the beds were noisy to sit on. The air conditioner in our room stopped working in the evening so we had to switch rooms (thankfully across the hall and the girl was so nice to bring us a new key). This seems like an old building that they put some lipstick on with the Hilton name to make some $. I did appreciate the non-carpeted rooms because it seems more sanitary than walking barefoot on carpet in hotels.

Great customer service ; very attentive to our needs. I like how we can text them to request things

New and well appointed with a few nearby dining options in a pleasant area. To connect to WiFi requires signing onto Hilton Honors, which is a nuisance. The hotel charges a $100 ‘incidentals fee’ which is returned a checkout. The ******* app did not disclose this information.

Many of the amenities promised were not given. We were to have a microwave, a coffee pit and a pullout couch and none of it was there. The place was very loud with children running up and down the hallways. The temperature in the rooms though we were able to adjust would go back up to 73 degrees in the room and would not cool down. The staff were excellent.

We stayed for just a quick stop while driving to our destination. Welcoming staff, location was convenient with lots of options for restaurants in the area.