Gästanvändare
22 september 2024
Definitely feel scammed!!! The photos on their website made us feel like we were going for a LUXURY weekend away however, that was NOT the case. Expectations were high, we were completely let down. Pulled up and thought we were at the wrong place. Rented the Revere Suite, spent a lot of money!!! The building looked abandoned! Roof shingles falling off, construction everywhere, the building was a completely different color than the photos online. Walked in, smelled horrible. Floor was sticky. Dead flies on the ground. Dead bugs on the windowsill of the upstairs bathroom. Wet, dirty sponge. HALF a roll of toilet paper in the whole place. Not even an ice tray to make ice. No hand towel in the downstairs bathroom. NO toilet paper in the downstairs bathroom, let alone any extra anywhere. Shower was still wet. No coffee k-cups to use in the coffee maker. Wine glass had handprints all over it. “Full kitchen” was described, so not the case. I think maybe 3 of the 20 cabinets had anything in them. One French doors to the outside did not even lock! No way to lock the front door from the inside (aside from the wifi controlled lock on the door). Definitely felt unsafe. They controlled our thermostat, no fans, stuffy and hot. We had to buy a candle to mask the smell. Water in the shower pooled, smelled of mold. I could still see the measurements the contractor wrote on the tiles in the bathroom. Grout was so dirty in the shower. Sink in bathroom was also dirty. Tripping hazard on the kitchen floor with a part of the floor raised. It was like they ran out of paint or forgot how, weird white random paint lines all over the wall. The TV was hung at knee height. Very shotty workmanship. They said “private jacuzzi” and made the photos look like that - except there was no privacy on the deck. Steps from the downstairs led right up to the deck! Anyone could have walked right up. It was VERY disappointing to have such high expectations BASED ON THEIR WEBSITE PHOTOS AND DESCRIPTIONS and to pay so much money! Im probably forgetting other things too. Like where was their cleaning crew?! And once we checked out, they offered a 10% discount on a future stay if we gave a 5 star review. Makes sense now why they have so many!
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