Quality Inn Winkler

My wife and I were forced out of our home due to a fire. Felicia and her staff were nothing short of amazing! We stayed for about a week and a half, and it never changed.Always friendly, accomodating, helpful and clearly were there for their guests. We highly recommend people give this hotel serious consideration when looking for a place to stay in Winkler!

Have stayed at this hotel many times for travel baseball tournaments. It has always been mediocre at best, but after our last visit we definitely will be staying elsewhere. My nephew left his cell phone in the room after we checked out. I called the hotel, they assured me they had picked it up and put it at the front desk with our name on it. We had a fellow player headed up the next weekend who had agreed to pick it up. However, when they got there the phone was nowhere to be found. Spoke to the hotel staff several times who stated they recall the phone, but couldn't say where it went. After a few weeks of trying I was finally able to get a hold of the general manager, who stated he had no knowledge of the missing phone. He requested I give him a week to look into it, and email him to "figure something out". Well, it's been two weeks since my email and no response.... Not great customer service in my books.

We got the seaside room and our toddler loved it. The room is stunning with the painted wall art and beautiful seaside decorations. King size bed and bunk beds so everyone was happy! It was a poolside room so it was easy to get in and out while swimming. It was a little noisy but stopped right at 10 when the pool closed. Hotel staff were so friendly and we got a pizza party deal emailed to us ahead of time! Definitely check out the deals, they have some good ones!

we stayed here in August 2022 with our two young kids. The room was clean. When we asked for extra bedding it was promptly brought to our room. The pool area had extra life jackets available to use & lots of pool toys to play with. The temperature of the pool was also perfect. All around it was a good stay.

From booking to the treatment at the front desk our experience was terrible. Initially they messed up our booking. Next none of the times on the signage actually match hours open. The lounge states it's open till midnight when it actually closes at 10pm. The pool states it closes at 11 when it actually closes at 10pm. Now the best part there is no security to enter the pool area so on our visit we saw 7 people go from their cars directly to the pool area this at approximately 8pm and they took up the pool area until 10pm so even if we wanted to use the pool area we could not . Then the lady at the front desk was rude and stated it's always been that way. So after this we see a gentleman coming into the hotel with a duffle bag and open liquor and heads for the pool area. We found out this was her husband and they are allowed in the pool whenever they want with open liquor and basically do whatever they want. We waited in the lobby to see what would transpire and she stated to us you are making me uncomfortable with your loitering and I will make a one time exception for you. I could not believe my ears .Very disappointed and severely doubt we will ever be back

The staff was extremely friendly and helpful! To find such wonderful customer service was truly a shock and breath of fresh air. The staff went beyond and back to make our stay a great one. Special thanks to Paul and Taylor! We originally were booked for a two day stay but it turned into three. The rooms, indoor pool and hot tub areas are very clean! The inn has a family restaurant and also a pub where you can get a great breakfast, lunch or dinner. Great location. The inn is close to other restaurants, bowling, and miniature golf. Lots of things to do in and around the area also. We went golfing in Roland only minutes away and even saw a Hallmark movie being filmed in the nearby town of Morden, again only minutes away. Joan and John .

This hotel was fantastic. The staff were helpful and the facilities were clean. The rooms had everything we needed. The Kurig in the room was an added bonus. The lobby contains a separate lounge and restaurant and the doorway to the hotel suites. We forgot our child’s life jacket and were happy to see they had extras of all sizes near the pool to borrow. One suggestion would be that the glass doors off the lobby that give access to the pool area and suites have a key card lock on them. This would be to prevent non guests from the lounge and restaurant from entering the hotel. This would also provide an additional safety measure when travelling with young children as a peace of mind. Otherwise, everything was wonderful. The board games area was a nice touch. Thanks for the slushie at the front desk!

Excellent customer service, very friendly staff! They were more than willing to accommodate our special requests. The pool and hot tub were wonderful. Thanks for a great stay while we were stormed in!