Gästanvändare
1 januari 2025
We booked this hotel as we were attending a concert at the Club Regent Events Centre and we thought we would make a night of it without a long drive home after the show. We arrived at 3:30 p.m. to face a long line of guests. There was some problem with the check-in of one couple and no apparent way to resolve it quickly, resulting in a 30-minute wait. We stayed in a double queen-bed room. It is large and reasonably well equipped with a desk, console, large TV, mini-fridge, microwave, alarm clock, iron/iron board, side chairs, table, drip coffee maker and computer chair. The HVAC system is an older through-the-wall system and the room was stifling hot when we entered; we had to switch it to 'cool' to reduce the temperature. The bathroom is a small, 4-piece unit, with a low stepover tub (great for seniors), and the usual amenities. There was a hair dryer but only one setting worked. One thing we liked was that there were plenty of towels. Some issues: there were no printed TV or hotel directories in the room. Wi-Fi was complimentary but the best I could get was 20Mbps; this proved to be a problem when we attended the concert and tried loading our tickets from Ticketmaster; it took 5 minutes on a Samsung S23 phone and e had to use 5G (no Wi-Fi there, apparently). Aalto's restaurant does not open until 5 p.m.; a long line of hotel guests and concertgoers waited with only 90 minutes to showtime. The mini-fridge seemed to be 'on' all the time and was noisy; we shut it off. Check-out was quick and pleasant.
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