Spark by Hilton Winston-Salem University

Great Stay! We originally booked at another hotel down the street and had a horrible experience so we moved to The Spark. It was better than expected and a wonderful stay.

Sadly, after I checked in and began preparing for the next day, I found that not only was the small fridge not working, but neither was the TV. I will admit that I didn't call the front desk because I was only there for one night. When I got up at 5 am to head to work, I also found the shower drain in the tub clogged. This hotel is clearly NOT worth $249.00

The property was very noce with great services. The only issue was that google maps took us to the Double Tree by Hilton instead of Sparks by Hilton which was directly behind the other hotel.

Staff was very nice and the bed was comfortable. The property/parking area needed to have someone walk around and pick up all the trash around outside. Also the gym was closed and couldnt be used.

I am incredibly disappointed with my treatment of the staff at this property. I had made a reservation late night for a room on Saturday, April 26. I was en route to the property (less than 10 min away) and the hotel called me to tell me they had given my room away. I was already exhausted and had no other available options for me and my wife. We had to sleep on the floor of an apt that night after working and traveling all day. The best part about this is that they still charged me!! I'm hoping that someone gives me a refund or a credit because otherwise I overpaid for a room that I did not use and was cancelled on me by the hotel.

re: room 106…the heating/cooling system was extremely loud….also, the electrical outlet in the bathroom was not secured to the wall