Staybridge Suites Winter Haven - Auburndale

I left to eat breakfast and my room was entered and cleaned BEFORE check out. I was not done with the room yet but I felt rushed out because they had cleaned it. Front desk was a little rude when I asked why

I stayed here for a youth soccer tournament. It was great. Clean, good location, kind staff. The breakfast was wonderful, and it was so much good food for free. The only bummer was the pool was closed, but that was due to the weather.

Super clean, great room! And breakfast! We had a great stay

Super clean and staff was so nice breakfast was fabulous

Ça serait bien de mettre un panneau indiquant l’entrée de l’hôtel, car les chauffeurs mettent un temps fou  à trouver l’entrée piétonne de l’hôtel. Pour avoir été dans les 200 premiers clients de l’hôtel, je suis vraiment triste de voir comment les devenu, l’ascenseur, les traces de cheveux sur les murs, c’est juste incroyable les traces de demain également c’est dommage

We stayed two nights while visiting legoland. The room was very nice. It was a king room with pullout bed and kitchenette. It was great to have a full fridge and freezer. The bathroom set-up was trying to be "fancy" with a glass walled shower that has no door. This was pointless and water sprayed all over the wall and floor even with the showerhead pointing as far down and away as possible. The bathroom has no fan, so everything was wet (counter, shelves, walls, etc) with the humid air after taking a 5 minute shower. The front desk staff was mixed. They tried to avoid giving us the quoted rate, but I argued and got the right rate. Later, staff was very nice in getting me an extra blanket. The location felt unsafe. This is NOT a nice part of town, so while the hotel is brand new, it is not a nice area. Most of the property had a 6 foot fence around it to try and keep out people who shouldn't be there. I would not recommend this hotel.

After staying here for 3 weeks, my only knock off of one star is because my fridge had water periodically leaking inside it, the shower pressure sometimes weakened a lot if multiple people used it at the same time, and the shower head would continue to drip water onto the metal drain cover for over an hour creating a noise. All of the staff were friendly and easy to talk to. Darian, Angie, and Anita in the kitchen were especially wonderful and very welcoming. Overall, I really enjoyed my stay here and would come back. The location is wonderful right by downtown and you can see the Saturday market from your window if you face south.

I have been a guest at this establishment since January, and I must commend the exceptional service provided by the staff, particularly Anita, Carrie, D, and the Assistant General Manager. Their dedication to ensuring my comfort and convenience during my stay has been outstanding, consistently accompanied by a warm and welcoming demeanor. I am grateful for their hospitality and professionalism.

The staff were extremely nice and very accommodating The rooms were extremely clean.The bed was very comfortable. They also have a complimentary laundry service and social hour on certain days with wine and appetizers. Great place to stay if you are in Winter Haven.