Wirral (Heswall)
1 natt
Rum och gäster
1 rum, 2 vuxna, 0 Barn
Alla boenden i Wirral
Wirral (Heswall)
Chester Rd, Heswall, Wirral, Storbritannien
Visa på karta
Vi erbjuder prisgaranti
Bekvämligheter
ParkeringGratis
Alla bekvämligheter
Beskrivning av boende
A day at the races or a night on the tiles? You'll find the best of both worlds at Premier Inn Hotel Wirral (Heswall). With great transport links nearby, you'll be well placed for business and leisure destinations around the area, including Chester Racecourse and Liverpool city centre. Host your special event at Thornton Manor. Perfect your swing at Royal Liverpool Golf Club, or watch how the pros do it at the Open Championships. Bag a bargain at Cheshire Oaks or shop 'til you drop in Liverpool. Then head back for a tasty meal in our restaurant, and a great night's sleep in your new, modern room with extra-comfy Hypnos bed.
Visa fler
8,2/10
Mycket braRenlighet8,2
Bekvämligheter8,2
Läge och interiör8,2
Service8,2
Alla 40 recensioner
Omgivningar
Flygplats: Hawarden Airport
(25,5 km)
Flygplats: Liverpool John Lennon Airport
(49,2 km)
Visa på karta
Översikt
Rum
Gästrecensioner
Tjänster och bekvämligheter
Policyer
Dubbelrum - Tillgänglighetsanpassat
Rökning ej tillåtet
Sök lediga rum
Tvåbäddsrum
Rökning ej tillåtet
Sök lediga rum
1
Enkelrum
1 Enkelsäng
Har fönster
Rökning ej tillåtet
Sök lediga rum
Dubbelrum
Rökning ej tillåtet
Sök lediga rum
Gästrecensioner
8,2/10
Mycket bra
40 recensioner
Verifierade recensioner- Renlighet8,2
- Bekvämligheter8,2
- Läge och interiör8,2
- Service8,2
Genomsnittet för liknande boenden i Wirral
Gästanvändare
13 maj 2025
I have stayed in this hotel several times for business. The staff are friendly, professional and helpful. I would like to personally thank Andrew in the restaurant who went above and beyond under challenging/busy circumstances. The hotel is well presented, the rooms are clean and comfortable and the food is good. I would highly recommend.
Översätt
Gästanvändare
28 april 2025
Hotel beginning to look tired and could do with a revamp. Plenty of car parking although it's almost impossible to see the markings in the car park. On the plus side, our ground floor room was comfortable and the staff were friendly. The Glegg Arms next door, which is now only available to hotel guests, is not fit for purpose. Not the staff's fault but no one seemed to have a cooked breakfast even though most including us had paid for it. Thanks to decisions made by faceless upper management, the poor staff on the front line are getting many complaints from guests, ultimately meaning people vote with their feet.
Översätt
Iain R
8 april 2025
on the plus side the room (an accessible room) was clean and the beds comfortable for our two night stay, however the rest of the hotel is sadly lacking. the small reception area was full of bluebottles on our arrival and the receptionist suggested they were attracted to the overhead lights ! nothing was done whilst we were there and the flies were ever present right up to the time we left. the attached pub was closed to the general public and was only used for hotel guests breakfast and or evening meals and was a dismal place , we had breakfast one day only as it was partly cold and uninspiring. the premier inn brand was once a good product, sadly on the basis of this and another recent experience at Heathrow , i'm afraid we won't be booking with them again
Översätt
David E
8 april 2025
My wife (64 years old) had a terrible experience with 3 male night staff. She refused several rooms as they were dirty and one smelt bad. She agreed a room and while moving stuff from car was confronted asking if she had a blue badge she said she did but was unloading car. 3 male night staff then together turned on her and told her to leave because she was "awkward and abusive' - I was on the phone to her while this was happening and was appalled at their attitude and aggression. They would not speak to me and the main culprit would not give his name.
Översätt
Gästanvändare
29 mars 2025
Location is excellent for a trip to the Wirral or even as a back route into Liverpool (on the train from Hoylake). Ample car parking. Friendly welcome and although our room was a bit of a trek from reception it was clean, quiet and well equipped. As promised on TV, with a very comfortable bed. Heater and decor looked a bit dated and initially the TV and remote didn't work. Reception was busy with check ins so it took a bit of time (and a long walk) to solve the problem. Maybe that should have been checked when the room was prepared for our visit?
Översätt
Gästanvändare
26 mars 2025
The staff are so friendly and helpful - nothing is too much trouble for them. the rooms are quite comfortable and overall the stay was good. There are a few areas for improvement: 1) The heating is very unreliable in terms of keeping the temperature at a constant rate. I find it too cold and then too hot in the winter and then too hot in the summer as there is no air conditioning. 2) The Wi Fi is extremely unreliable and it is not worth upgrading to Ultimate as that too can be unreliable. The problem is that the hotel is a dead zone so it is hard to get a phone signal too or access 4/5G. 3) I find the pillows very uncomfortable as they are too full so I end up taking my own pillows. My understanding was that one of the USPs of the PInn was a range of pillows would be available. 4) I like to have a room on the ground floor but I have to call the hotel to arrange this as there is no facility for requests on the website. This would be an easy thing to fix so that the hotel staff can allocate rooms appropriately.
Översätt
Gästanvändare
24 mars 2025
Overall the stay was good. However, our experience at breakfast was terrible. The meals are served in the pub next door but it is run by Premier Inn staff. Due to the Liverpool Legends match at Anfield on the Saturday there was a larger than normal number of people staying at the hotel. They were understaffed as only one person working. We arrived at 10:30am as booked. We were told that there was nothing left. We were eventually shown to our table and then left to fend for ourselves having bakery and continental breakfast having already paid for cooked breakfast. We were eventually asked what we wanted but weren’t able to order as hadn’t been given menus and had been told nothing left. This wasn’t true and only had run out of eggs, mushrooms and tomatoes! We ordered and eventually got food 45 minutes after we had arrived! The food was good and had been cooked fresh on order but the service and attitude of our server was disgraceful and ruined an otherwise pleasant stay. We haven’t yet had a response from Premier Inn as we have to go through Guest Relations but the receptionist was as helpful as she could be and said she couldn’t do refund on site. If the breakfast situation is resolved we would happily stay again in future as was very reasonable for a Friday evening.
Översätt
Gästanvändare
12 mars 2025
An overall good experience but could do with more staff at the weekends to handle the breakfast rush. Restaurant was at full capacity and the staff were doing the best they could under the circumstances but were clearly overwhelmed. As always, nice and comfortable rooms though.
Översätt
Gästanvändare
7 mars 2025
Stayed overnight while visiting the area clean accommodation, basic but adequate, friendly polite staff who went the extra mile to forward on an item I left behind. Good breakfast and efficient staff there too. Good easy to find location with plenty of parking area
Översätt
Tjänster och bekvämligheter
Mest populära affärsbekvämligheter
Parkering
Gratis
Fler bekvämligheter
Parkering
Parkering
Gratis
Boendepolicyer
Tider för in- och utcheckning
Incheckning: Efter 15:00
Utcheckningstid: före kl. 12:00
Barnpolicyer
Barn i alla åldrar är välkomna på det här boendet.
Ytterligare avgifter kan debiteras för barn som sover i befintliga sängar. Lägg till antal barn för att få ett mer korrekt pris.
Spjälsängar och extrasängar
Policyerna för extrasängar och spjälsängar kan variera beroende på rumstyp. Se rumstypens information.
Sällskapsdjur
Sällskapsdjur är inte tillåtna
Assistansdjur
Assistansdjur är tillåtna
Betala på hotellet
Beskrivning av boende
- Antal rum: 87
A day at the races or a night on the tiles? You'll find the best of both worlds at Premier Inn Hotel Wirral (Heswall). With great transport links nearby, you'll be well placed for business and leisure destinations around the area, including Chester Racecourse and Liverpool city centre. Host your special event at Thornton Manor. Perfect your swing at Royal Liverpool Golf Club, or watch how the pros do it at the Open Championships. Bag a bargain at Cheshire Oaks or shop 'til you drop in Liverpool. Then head back for a tasty meal in our restaurant, and a great night's sleep in your new, modern room with extra-comfy Hypnos bed.