Hotel Mead Resorts & Conventions Center

We like the cleanliness of the room and the staff is friendly, but the hvac and the maintenance staff was nonexistent this weekend. One of my rooms had a toilet overflow onto the floor and no one showed up, the second of my rooms, the hvac system didn't work. I finally asked for 2 new rooms and we were moved.

We checked in and dragged our luggage across the entire conference center only to find that our room was not the room we paid for. We dragged our luggage back to check in and waited in line for the receptionist. We were given a new room, the one we requested. Upon entering that room, we discovered it hadn’t been cleaned. We went back to reception and we’re told to wait 40 minutes for housekeeping to clean the room. We waited in a lobby area that hadn’t been cleaned. Finally we got into the room. It wasn’t well cleaned (prior guests toothpaste in sink handle). The air conditioning in the room was broken and we could only open one window (which had the screen taped on). The other window had no screen. We dialed the number for room service (which was listed on our room phone) and we’re told we had to call the hotel. We gave up and ate in a restaurant in person. One good thing is that it was quiet.

If you are staying in Wisconsin Rapid, I would highly recommend the Mead. Super nice, great pool and hottub, very comfortable beds, and the staff couldn't be nicer. Dan Kleivsha

Awful My family and I had the worst stay at the Mead. I would not recommend this hotel to anyone. While we were there the elevators were down and we had to hike up and down four flights of stairs every time. My Uncle, who is almost 80, had to do this as well. Also, the fire alarm would go off for long stretches of time where it became unbearable. They also obviously have people living in the hotel. There were so many different cooking smells on the floor that we stayed that it was extremely unpleasant. The hotel is outdated and needs major renovations. Our toilet would constantly run and there was absolutely nowhere to unpack and put your clothes. When I tried talking to a manager I was given the run around. I’m still waiting to hear from someone and above all no one ever apologized or even offered to move our room. Completely unacceptable. Avoid at all costs.

I liked the friendly smiles & attitude. Especially going out of way to rectify a bad situation by coming to the room. The room sink leaked on BR floor & shower had black mold on ceiling. Gale, overnight front desk, personally apologized & brought new keys to new room to the bad room. Several other employees had positive attitudes & smiles & it was infectious. Greatly appreciated!

We liked the staff and bar and pool area. The rooms need updating and the elevators were broke.