The Commercial Hotel

I was quite disappointed with my stay. The room was very small – nothing like the spacious one shown in the pictures. For £100 a night (booked a month in advance), I expected a lot more. There was no water provided, which felt a bit off for the price. Also, the checkout time is 11 AM but breakfast starts only at 10 AM, which doesn't really give guests enough time to enjoy it properly. I usually don’t complain, but this didn’t feel like value for money at all.

Worst experience we’ve ever had in a hotel.We booked for one night as we were attending our friends birthday party,dumped our stuff and ordered a meal fish and chips for two the fish batter was dark brown obviously the oil required changing that was just the start of the nightmare,things just got worst,came back went to our room it was freezing no heating unbelievable a small electric heater that didn’t heat the room only it’s self,had to keep our clothes on and wrap ourselves in the duvet impossible to sleep it was Baltic,couldn’t have shower as the toilet was even colder like walking into a fridge. We had to wait till 10am to have a cooked breakfast thought might as well get something that we’ve paid for low and behold the chef was stuck in traffic and we couldn’t have breakfast until she showed up at 11am.My husband spoke to the young man when he handed the key and complained about the fridge we were supposed to sleep in and his response was did they not tell you at checking there was a problem with the heating.No one mentioned to us the heating was faulty,why if they new the heating was faulty in the middle of winter did they not contact us and let us know to give us the opportunity to get somewhere else to stay.There were no one to complain to in the morning when we left can’t believe we had to pay for the privilege of staying in a fridge.The only positive thing about this place the staff are nice. H Neilson

Very much changed inside from when I knew the Commercial Hotel, 40+ years ago, but now a nice classy looking bar/restaurant, perhaps spoiled somewhat, by having quite a few TVs; like an American sports bar. Our hotel room was small (they all are in Scotland by U.S. standards), but clean, cozy and comfortable. A few stairs to negotiate, but no big deal really. Free car park and Wifi. Also great fried (or continental) breakfasts available. Staff were okay, but not overly friendly. An easy walk to Behaven Park, Lidl Supermarket and Wishaw Main Street, and is virtually next door to the wonderful and very long established "Golden Fry" fish and chip shop. Now Wishaw's only remaining hotel, so please use it or lose it...