Gwiazda Morza Resort Spa&Sport

We booked the apartments in Hotel Gwiazda Morza 16 night in July. Hotel is modern and family-friendly. Hotel has a sandy beach. Near the hotel are shops, restaurants- so perfect location but also noisy during the evening/night! Very good service and delicious food.

High-quality hotel, great location (100 m to the beach, walk through the forest). The food is of the highest standard, I recommend dumplings with duck and Pomeranian duck in the H12 restaurant (the chef is a great professional). Rooms comfortable, well-equipped, clean. Professional and very helpful service. On-site facilities include a swimming pool, gym, climbing wall, SPA and sauna area. It's hard to find something better in Władysławowo. I recommend! I will definitely come back! Thank you! Small but important things to improve: showers in the changing room at the swimming pool and sauna are damaged - it certainly affects the hygiene of the pool itself, the gate to the beach is completely out of order and noisy, the elevator jams, the gym needs to be slightly retrofitted, the restaurant staff at breakfasts and dinners are training, cleanliness of toilets at "0" level leaves much to be desired, there is a lack of good coffee and places to drink it (apart from the H12 restaurant, of course).

GM has a great location, we just visited with friends and 5 kids for a winter half-term. They didnt bother to accommodate 3 rooms next to each other, despite making request upon booking through their web (I also called the hotel in order to highligt it), so that was a 1st big disadvantage (had to stay with my boy on sep floor); girl at check in point wasnt even pretending to care and feel sorry. Iwo-apparently a manager never bothered to greet any customers, staff members on lower positions were more welcoming and caring than him. Some of front desk staff doesnt bother to see you at all. Same for restaurant staff. You might end up waiting in front of the main bar in the lobby without anybody around who clearly sees you, being at least helpful in minimum to ask what you need (becuase they dont work in this department). Often Issues with cash payments as they dont have change at the start of the shift, missing stock so you cannot order what you want from the menu. Housekeeping ladies on the other hand were very polite, helpful and friendly and doing the hardest work of them all. Some pros: sauna facility, outdoor jacuzzis, kids entertainment, food in terms of quality and choice, however the pm dinner time shall be slightly extended as compare to breakfast (7:30-11am) was simply too short (5-7:30pm). The hotel is clean, nicely decorated, however the glass-walled bathrooms were in our case some kind of a disadvantage, even when you can cover them with courtains (one room was missing a courtain), its simply annoying to do so around the door evert time you want to stay private inside 😉 a big plus, as for me, was the fact of allowing dogs inside, but again sth to consider if you're not a fan and or allergic. Despite so many pets around the hotel was still impressively clean. But you'd expect that for the price as its not a cheap one. 4 stars BUT most of staff needs a proper training and get their attitude corrected as they dont match the level of hotel*, but without a proper manager around that's how it works..