Gästanvändare
24 mars 2023
The lack of competence of people working here is absolutely mind blowing, first of all reception doesn’t open until 1PM so if you have an early flight you will literally be stuck with your luggage until these open the reception at 1pm which is absolutely atrocious never have I ever came across a reception where you rent an apartment/hotel room where theres nobody there upon your arrival, second of all the rooms need to be refurbished our room was absolutely wrecked and was noticeable absolutely anywhere you looked, you will also be given only two towels which hygienically makes no sense the floor from the bathroom was absolutely flooded with water as its an open shower no floor mats no nothing I almost slipped onto my back exiting the shower, I guess they expect you to wipe the floor down with the same towel you dried your body with, absolutely disgusting, you will also receive a hair dryer that wouldn’t dry the hair of a 6 year old kid never mind an adult, the blond Ukrainian receptionist is super cheeky and rude, she should be swapped out for jobs with the lovely cleaning lady I spoke to well mannered and knows how to speak to people even though shes just a cleaning lady in the complex, this wasnt our first time here and unfortunately it will be our last and its not even all of the issues we have had id have to write a book, also as we I was speaking to another arrogant and rude girl over the phone that I rang from their google search another man came to drop off his bags but was completely fobbed off by the same woman we spoke to so this is a bigger problem than I thought seeing as these fools do not care about you but money only I would highly avoid this place at all costs its cheap but the service you get is adequate to what you pay for AVOID AVOID AVOID
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