Hyatt Regency Wuhan Optics Valley

I stayed many times at this hotel as I frequently travel to Wuhan and it saddens me to say this hotel service is only worsen every time I stay there. It is the ONLY 5 stars hotel in China where no one assist you with your luggage when you arrive or go. No one greet you, you receive nothing from the management, no fruits at your room, really nothing is welcoming you to stay there even tough I always take the largest room. Breakfast (especially the famous Wuhan hot noodles) was not good in the first two days, don't know what happened that it changed after. no consistency no service really nothing special in the room. Starting next time I will stay at one of the Marriot hotels in the city.

Location is very good only a few steps from the metro station. Breakfast is full of choices. Only negative point is too low bed.

The hotel is good but the lighting environment was too dark.

Great hotel. Very good service.The room was very clean and well maintained. The restaurant has good food and the staff was very welcoming. The swimming pool and spa staff were very kind help.

Very nice and good service, located well for my visit. I did think it was odd that you need a room key to use the lobby bathroom, which was actually an issue when I met my friend for tea and he needed to use it, and then again, after I checked out, before I made the long journey to the airport.

Verrry good hotel, better than most hotel that I've ever been. Love from Canada.