Gästanvändare
2 juli 2025
DO NOT STAY HERE. Came for business, I specifically asked for a room with AC because I am American and didn’t want to fight the heat. The AC in the room didn’t not work nor my boss’s room next to me. Her being German for translation went down to tell the staff and was met with aggression, rudeness and disrespect. The only solution after being treated like garbage was to have a room with no AC which does not solve the issue. The bed is like a rock. The front reception closes which I have never seen. We were locked out the building with several other people and had to call the phone number on the dry erase board. Once someone came to issue new cards it was all of our faults that we must have had the card by our phone….all 6 of us? No…definitely not. There is no customer service. To check out, you put your card in a plastic claw machine, just doesn’t make any sense. Don’t stay here, especially if you’re an American coming to your first time in Germany. Such a horrible, stressful experience.
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