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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.7
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Utmärkt pool(13)
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Negativa recensioner(51)
VictorPYLee
Superior-dubbelrum
Bodde på jan. 2025
Affärsresenärer
5 recension
4.5/5
Utmärkt
Publicerades 23 feb. 2025
I had a wonderful stay at the hotel! The staff were incredibly friendly and attentive, making me feel right at home. The room was clean, comfortable, and well-appointed, with great amenities. I particularly enjoyed the delicious breakfast and the relaxing pool area. The location was perfect, allowing easy access to local attractions. I highly recommend this hotel for a pleasant getaway!
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. Thank you for choosing to stay with us and for taking the time to share your positive experience. We are thrilled to hear that your stay was enjoyable and that our services met your expectations. Your kind words are a great encouragement to our team. We look forward to welcoming you back for another memorable stay in the future.
Lim
Deluxerum i queensize
Bodde på nov. 2024
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 15 dec. 2024
The location is a bit away from the town. A 10 minutes walking distance to the Wanda shopping mall.
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Patrice
Superior-dubbelrum
Bodde på dec. 2024
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 7 feb. 2025
Very good hotel, next time for sure I will go there again.
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Gästanvändare
Deluxerum i queensize
Bodde på okt. 2024
Affärsresenärer
4 recension
3.7/5
Publicerades 14 nov. 2024
Basically every thing was good except for sudden black out.
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Gästanvändare
Superiorrum (2 sängar)
Bodde på juni 2023
Affärsresenärer
2 recension
4.0/5
Mycket bra
Publicerades 7 juli 2023
The hotel is very conveniently located close to the Wuxi Xin Qu (Wuxi New Area) train station. The room was clean and comfortable. Considering how warm Wuxi can get in summer, I would have appreciated a few more bottles of the complimentary drinkable water (only 2 small bottles were made available in a double bed room). Apart from this, everything was OK - in line with the Pullman/Accor Hotels standards.
Översätt
Svar från boendet: Thank you for taking the time to tell us about your experience at the Pullman Wuxi New Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Gästanvändare
Deluxerum i queensize
Bodde på feb. 2023
Annat
12 recension
5.0/5
Enastående
Publicerades 18 mars 2023
Mike at the front desk is so nice and he upgraded my room and prepared the receipt for me when I check out. Thanks Mike!
Översätt
Svar från boendet: 感謝惠賜有關下榻無錫新湖鉑爾曼大酒店的寶貴意見。聽到您對我們酒店的肯定,十分開心,也非常榮幸我們的服務給您留下深刻的印象。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗,我們真誠地期待您的下一次光臨
Gästanvändare
Superior-svit
Bodde på juni 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 31 juli 2022
This weekend we've stayed in Wuxi one day. I'd checked lots of hotels, and we selected Pullman hotel at this time.
The choice was correct, service was very good. All of employee were very kind. Inside of room also very clean. Breakfast was very delicious, my son also liked to eat food.
If I go to Wuxi next time, I will choose Pullman hotel again.
Översätt
6/7
Svar från boendet: We very much appreciate your comments regarding your stay at the Pullman Wuxi New Lake. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Mikhail
Superior-dubbelrum
Bodde på nov. 2023
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 6 dec. 2023
Convenient and nice
Översätt
Svar från boendet: 親愛的朋友,感謝您對我們的喜歡,小夥伴看到您的評價開心到轉圈圈呢~酒店小夥伴會繼續加油的,衹為您的每一次入住有滿分體驗!
Anonym användare
Superior-svit
Bodde på dec. 2022
Familj
1 recension
5.0/5
Enastående
Publicerades 28 jan. 2023
Good~
Översätt
Svar från boendet: 感谢惠赐有关下榻无锡新湖铂尔曼大酒店的宝贵意见。听到您对我们酒店的肯定,十分开心,也非常荣幸我们的服务给您留下深刻的印象。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。再次感谢您与我们分享您的体验,我们真诚地期待您的下一次光临
Svar från boendet: 尊敬的賓客,您好,感謝您選擇下榻無錫新湖鉑爾曼酒店並在此與我們分享您的入住體驗!欣聞您對於此次入住十分滿意,並對我們的服務表示認可,這將成為我們不斷進步的不竭動力。酒店各個部門致力於為賓客打造“靈感無處不在”的在店體驗,竭盡全力留下一段獨具意義的美好體驗,您的認可將激勵我們不斷進步。再次感謝您的下榻,我們誠摯期待您的下一次光臨,祝您每日擁抱好心情。
Svar från boendet: 尊敬的賓客,您好,感謝您選擇下榻無錫新湖鉑爾曼酒店並在此與我們分享您的入住體驗!欣聞您對於此次入住十分滿意,並對我們的服務表示認可,這將成為我們不斷進步的不竭動力。酒店各個部門致力於為賓客打造“靈感無處不在”的在店體驗,竭盡全力留下一段獨具意義的美好體驗,您的認可將激勵我們不斷進步。再次感謝您的下榻,我們誠摯期待您的下一次光臨,祝您每日擁抱好心情。
Svar från boendet: 感謝惠賜有關下榻無錫新湖鉑爾曼大酒店的寶貴意見。聽到您對我們酒店的肯定,十分開心,也非常榮幸我們的服務給您留下深刻的印象。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗,我們真誠地期待您的下一次光臨。
Svar från boendet: 感謝惠賜有關下榻無錫新湖鉑爾曼大酒店的寶貴意見。聽到您對我們酒店的肯定,十分開心,也非常榮幸我們的服務給您留下深刻的印象。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗,我們真誠地期待您的下一次光臨。
Svar från boendet: 感謝惠賜有關下榻無錫新湖鉑爾曼大酒店的寶貴意見。聽到您對我們酒店的肯定,十分開心,也非常榮幸我們的服務給您留下深刻的印象。一直以來,我們堅持不懈地提升服務質量,我相信這個反饋將給我們所有的員工帶來莫大的鼓舞。再次感謝您與我們分享您的體驗,我們真誠地期待您的下一次光臨。