Mercure Xi'an Longshouyuan Daming Palace Hotel recensioner
Mercure Xi'an Longshouyuan Daming Palace Hotel
Unit 3 of Area B, Shenglong Plaza, Weiyang District, Xi'an, Shaanxi, ChinaVisa hotellinformation
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Vi erbjuder prisgaranti
1 natt
Gästrecensioner
9.7/10
Excellent
3173 recension
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Verifierade recensioner
Läge och interiör9.7
Bekvämligheter9.6
Service9.7
Renlighet9.7
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Alla recensioner(3173)
Positiva recensioner(3149)
Recensioner med foton/video(267)
Elegant miljö(221)
Utsökt frukost(213)
Lätt att ta sig runt(203)
Vänlig personal i receptionen(187)
Stora rum(183)
Praktiskt för shopping(74)
Nära tunnelbana(67)
Har lekplats för barn(6)
Negativa recensioner(24)
Luca Caoduro
Deluxe Room (Double Bed)
Bodde på aug. 2025
Par
3 recension
10/10
Enastående
Publicerades 19 sep. 2025
Xi'an will remain in our hearts, and one of the reasons is the quality of our stay. The hotel is very clean, and the staff is very well organized and friendly. The breakfast is very varied and of an excellent standard. Special thanks to Hotel Manager Jerry Song for the help he gave us from our arrival. Xi'an is a large and very beautiful city, and staying in an excellent hotel like this makes the stay even more unforgettable. Thank you Mercure Xi'an Longshouyuan, thank you Jerry Song. Recommended for your next stop in Xi'an 🤩
Översätt
Svar från boendet: Dear Guest,Thank you so much for taking the time to share your wonderful experience with us—your words have brought immense joy to every member of the Mercure Xi’an Longshouyuan team!We are thrilled to hear that our hotel became a memorable part of your Xi’an journey. Maintaining a clean and comfortable environment, training our staff to be organized and friendly, and curating a varied, high-standard breakfast are all efforts we take seriously to make our guests feel welcome. It is especially heartwarming to know that Hotel Manager Jerry Song’s assistance from your arrival onward left such a positive impression—we have already shared your gratitude with him, and it will surely motivate him to continue delivering exceptional service.Xi’an’s charm lies in its rich history and beauty, and we are honored that our hotel could complement that charm, making your stay even more unforgettable. Your recommendation means the world to us, as it reflects our commitment to creating great experiences for every guest.We sincerely look forward to welcoming you back to Mercure Xi’an Longshouyuan in the future, should you return to this wonderful city. Wishing you all the best in your future travels!
Richard
Deluxe Room (2 Beds)
Bodde på sep. 2024
Familj
5 recension
10/10
Enastående
Publicerades 16 okt. 2024
Good hotel and location, 2 x double beds in room, was very dusty from weather conditions with window left open in room. Air conditioner was limited to 23 degrees so very warm in room which made it uncomfortable to sleep
Översätt
Svar från boendet: Hello dear guests! Thank you very much for your review and sorry for the inconvenience caused by your stay. If you have any questions during your stay, you can contact the front desk, we will do our best to coordinate and solve them for you, and wish you a happy life!
Gästanvändare
Rum i queensize
Bodde på feb. 2024
Familj
6 recension
10/10
Enastående
Publicerades 31 mars 2024
Large room with huge bathroom. Good view. Great location. Very happy with our stay here.
Översätt
Svar från boendet: 生活就像一場浪漫的旅行,願您一路繁花似錦,念念不忘的是小美,恭候您的再次光臨!
Anonym användare
Superior-rum i queensize
Bodde på maj 2024
Par
9 recension
6.0/10
Publicerades 10 juni 2024
No English speaking staff ~ modern hotel and good environment
Översätt
Svar från boendet: Dear guests, we are very sorry to bring you a bad experience, the hotel has downloaded the translator for each employee to facilitate communication with foreign guests, and look forward to your next stay.
Norman
Honorable Double Bed Room
Bodde på dec. 2023
Familj
35 recension
5.5/10
Publicerades 17 mars 2024
The staff is not very friendly. We arrived late at the hotel, they told us that our room was not available anymore, although we’ve already paid for it.
Översätt
Svar från boendet: Dear guest, Thank you very much for taking the time to review your recent stay with us. We are very sorry for the problem when you checked in. Your room was reserved for you. However, there are some mistakes in the check-in process, and then we will strengthen the training of the front desk staff's business skills. We look forward to your next visit, let us bring you better service!
Anonym användare
Superior Room (2 Beds)
Bodde på feb. 2024
Affärsresenär
47 recension
8.5/10
Mycket bra
Publicerades 6 mars 2024
It’s very good price and good place.
Översätt
Svar från boendet: 尊敬的賓客您好!非常抱歉小星沒有給您帶來完美的入住體驗,酒店準備了多種不同佈局的房型以供客人選擇,希望我們真誠服務能夠帶給您愜意的體驗,小星真誠的期待您的再次光臨!
Gästanvändare
Superior-rum i queensize
Bodde på juli 2024
Familj
1 recension
10/10
Enastående
Publicerades 29 aug. 2024
Nice trip!
Översätt
Svar från boendet: Simple words, warm happiness, and looking forward to your next visit
Norman
Deluxe Room (Double Bed)
Bodde på dec. 2023
Familj
35 recension
6.0/10
Publicerades 23 mars 2024
Hotel is ok
Översätt
Svar från boendet: Distinguished guests, hello! Thank you very much for your review. We insist on winning repeat customers with good service. We look forward to seeing you again! If you are satisfied, please give us 5 stars!
Svar från boendet: 看到您説房間寬敞乾淨,孩子們住得高興,還有前台小姐姐送的小禮物,我們心裏甜滋滋的!帶娃出門最盼着孩子舒心,房間夠大夠乾淨,小傢伙們才能撒歡兒玩,這份開心比什麼都珍貴~前台小姐姐準備小禮物,就是想給孩子們留個小念想,讓旅途多份小驚喜。這些細節能被您記在心裏,還豎起三個大拇指,我們真的特別有成就感~我們會一直把房間打理得敞亮潔凈,也會多準備些孩子們喜歡的小物件,下次帶娃來,保證還是這份讓全家都滿意的體驗,等着您呀!😊
Svar från boendet: 尊敬的賓客:您好!感謝您選擇美居酒店並分享如此細緻的入住體驗!您對「環境、位置、迷你吧、洗衣房」的全方位認可,讓我們深刻感受到,每一個被您看見的細節,都在為旅途的舒適度加分~您提到的「一如既往的好評」讓我們倍感温暖,能成為您旅途中「值得信賴」的選擇,是美居的榮幸!期待與您再次相遇,美居酒店永遠用細節守護您的旅程!祝您生活順遂,常來常往~