Xi'an Bell Tower Metro Station Atour X Hotel

Positives: Room was clean, bed was comfortable, staff tried to help where they could, small convenience store next door. Negatives: Location a nightmare to find - even with the address written in Chinese my Didi driver took 45mins from a nearby friend's hotel to find it which included him getting out of his car twice to ask people! Please put EAST MUTOSHI into Didi or YADUO X HOTEL. Do NOT put Atour Hotel. If you can't speak Chinese you will need to use your phone translator to communicate about everything with the reception staff as NO English is spoken. There is NO western breakfast available so if you're looking for this you're out of luck. NO fridge in the room - just an empty space where one is meant to go (I'm guessing!).

The room was clean and spacious, hot and steady flow of shower water was available and the bed was very comfortable.

Good location

他們家最近在裝修，不知道什麼時候能好，所以避開吧😑 整體就是亞朵的標準，床舒服，辦理入住快，但是我要分享一下我的痛苦經歷。 因為和先生是去西安辦事，前天早晨做了6點的飛機，4點起床。到了以後就一直在忙，晚上一點多回酒店吧，合計第二天好好睡個覺。結果早晨9點就開始，感覺電鑽在頭頂工作，感覺腦子都要被刺穿了。給前台打電話，説不是他們家，沒有聽到。。。後來又説是他們把一塊地方賣給了別人家，正在裝修。 我的怒點是，為什麼這麼吵不能提前告知，西安酒店太多了，如果提前説了，我可以去別的選擇。 另外，還有讓我無語的。店員説給我重新一間房可以不吵，大概得半個小時，才收到房卡。我就想問，誰還能睡著了？我和先生就起身收拾要走，我在挨着門口的水台化粧，就來了服務員要進門，他敲門我就在門口喊，有人，來回三次之後，他仍然推門進來，然後我堵住了門才沒有進來。我真是想不明白這些操作。 還有就是在我入住期間，非得打電話過來，進到房間裏面的內部窗除塵。。。我真的覺得整個操作下來真的很迷惑。 硬件上面也沒有維護，淋浴頭漏水，胡我一臉。 我們本來是連住3天，直接結了一天房費就退房了。 所以就不推薦給大家了。

設施：設施完善，比較新的 衞生：衞生條件不錯 環境：環境不錯很好 服務：服務周到熱情招待客人比較好 周圍也有很多吃的，早餐也不錯挺豐富的

很不錯，服務態度很好，臨退房還送了水和紀念品，布草的阿姨也很好要水也給補了，貼心的問我們需不需要打掃