Shi'an · Life Light Luxury Design Boutique Hotel recensioner

Svar från boendet: Dear guest, Thank you for your positive feedback! We are delighted to hear that you enjoyed the convenient location of our hotel for walking to the center of the Wall. It's great to know that you found the room beautiful and clean. We strive to provide our guests with a pleasant and comfortable stay, and your comments are greatly appreciated. If you have any further suggestions or if there is anything else we can do to enhance your experience, please don't hesitate to let us know. We look forward to welcoming you back in the future.

Svar från boendet: Dear guest, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced during your stay. We understand that this has been a frustrating experience for you, and we would like to address your concerns. Firstly, we would like to clarify that we are a hotel, not Airbnb. We pride ourselves on providing a comfortable and clean accommodation environment. We are sorry that the family room you were transferred to did not meet your standards. We have noted your comments and will ensure that our housekeeping team pays more attention to the cleanliness and maintenance of the rooms in the future. Regarding the hot water issue, we apologize for the inconvenience caused. Our maintenance team has been notified and will resolve the issue as soon as possible. We understand that this was an unexpected change for you, and we did communicate with you on the same day. In the evening, because the maintenance technician who came was a man, and considering that it was too late to disturb you, in order to allow you to rest earlier, the maintenance technician was asked to go back. At that time, you also agreed. In the middle, you were not familiar with the takeaway software, and my foreign language is not very good. I was also actively solving your problem. We apologize for the inconvenience caused. We strive to provide the best experience for our guests and will do our best to ensure that similar situations do not occur again. The compensation promised to you is valid for a long time. We hope that when you check in next time, you can inform me in advance. I will check it again for you before checking in to avoid this kind of thing from happening again. Once again, we apologize for the inconvenience you experienced during your stay. We value your feedback and will use it to improve our services. If you have any other questions or concerns, please feel free to contact us. Best regards,Hotel Management

Svar från boendet: 謝謝您的認可

Svar från boendet: 謝謝您的評價

Svar från boendet: 謝謝您的支持，歡迎您在來

Svar från boendet: 謝謝您的認可

Svar från boendet: 非常感謝您對我們酒店的高度評價！您的滿意就是我們最大的動力和榮幸。我們會繼續努力，為您提供更加温馨、舒適和貼心的服務。期待您下次光臨，再次為您帶來美好的住宿體驗！

Svar från boendet: 感謝親愛的客人您的好評，我們是富有年輕活力的民宿，以簡約的風格、温馨體貼的服務向客官展示民宿的獨特魅力。客官的鼓勵也是對民宿最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇！

Svar från boendet: 非常感謝客官您抽出寶貴時間為我們提供好評。您的肯定是我們前進的動力，我們將一如既往地提供優質服務，確保每位客人在我們酒店都能享受到舒適愉快的住宿體驗。祝君：一切安好！

Svar från boendet: 謝謝您支持，我們店距離永寧門地鐵站很近，走路8分鐘左右就能到，距離景點也很近，歡迎您下次再來。

Svar från boendet: 親愛的客人，非常感謝您的入住和分享您的入住感受，我們會不斷地提高服務質量和設施設備的品質，希望能夠給每位客人帶來温馨的入住環境，期待您的再次入住，祝願美好的事物每天與您相伴！

Svar från boendet: 萬分感謝您的支持與厚愛，相見恨晚，相知是緣，打包四季的美麗，連同祝福一起送您，我們會一如既往的為親們提供優質服務，讓您的每一次入住都體驗到專注誠懇的服務態度；期待您的下次光臨！

Svar från boendet: 尊敬的客人謝謝您的支持，我們會繼續努力把服務和衞生做好，爭取讓您下次來有一個新的體驗

Svar från boendet: 尊敬的客人， 非常抱歉給您帶來了如此糟糕的入住體驗，這完全不是我們希望呈現給客人的樣子。對於酒店位置難找、電梯等待時間長、房間設施老舊損壞以及用品不符合描述等問題，我們向您致以深深的歉意。 我們會立即對這些問題進行全面的整改和修復，更新設施設備，提升服務質量。希望能有機會彌補這次的失誤，重新為您提供滿意的住宿體驗。