Hilton Garden Inn Xi'an Bell Tower

My family thoroughly enjoyed our stay at Hilton Garden Inn Xian Bell Tower. There was a slight delay in checking our room on the first day as there were quite a number of quests checking in simultaneously. The front desk staff was apologetic but polite and did their best to arrange the logistics in an efficient and orderly manner. We had some complementary drinks and cookies while waiting for the room to be ready. The highlights of our stays were definitely the breakfasts which had a variety of Western and Chinese cuisine. The kitchen staff are extremely friendly (Special mentions to Lucky and a couple of her colleagues - sorry for not remembering their name) who went the extra mile to serve us freshly cooked delicacies everyday. They even gave my daughter local souvenirs as a welcome gesture. The hotel location is centrally convenient and walking distance to the famous Bell and Drum Towers which were surrounded by cafes and restaurants. Amenities are great from gyms and laundry rooms to the automatic toilet with heater function which is most welcome in winter time! Room cleanliness is well maintained by housekeeping who is prompt and accommodative with additional requests, e.g. extra mineral waters and cloth hangers. The only minus side is the room wifi which has limited connectivity intermittently on our mobile phones. Oddly this is the same issue we faced when we stayed at a different hotel in Xian. All in all, a pleasant stay in a Hilton standard hotel. Highly recommended for tourists visiting this ancient and beautiful city.

“Hilton Garden Inn was an amazing stay! The hotel was stunning and perfectly located, making it very convenient. The only downside was the lack of soundproofing near the entryway, where I could hear people talking and doors shutting. Despite that, it was a great experience overall.”

Ideal Base for Exploring Xi’an with the Family Our stay at the Hilton Garden Inn Xi’an Bell Tower made for a great base to explore the city. The location couldn’t be better – just a short walk to the Bell Tower, South Gate, and nearby public transport, which made getting around really easy with the kids in tow. The room was spacious enough for our family and very comfortable overall. While the bathroom and entryway were a bit on the dark side, it didn’t take away from the quality of the stay. Also the soundproofing could be better as, we could occasionally hear people in the hallway, but it wasn’t enough to disturb our rest. One issue we encountered was having to call reception more than once to have our room cleaned, which was a little inconvenient. However, the staff responded quickly each time and the matter was always dealt with promptly and politely. Speaking of the staff – they were genuinely friendly, professional, and always happy to help. Check-in was smooth, and they were quick to assist whenever we needed anything. All in all, it’s a well-located, family-friendly hotel with great service and solid amenities. Would definitely recommend to other families planning a trip to Xi’an.

The Bell Tower Hilton Garden is a great hotel to stay at it is in walking distance of most attractions in the area , as well as food markets, restaurants , arts and crafts market, and even a street full of pubs for a few drinks and live entertainment at night.   The hotel staff at the front desk ( Nicole and Carter ) helped with all our questions and needs  nothing was to much trouble. The clean staff were also very helpful.   We had a great stay at this hotel. The modern rooms were very clean and comfortable will definitely book there again next time I make it to Xi’an ..

Abson Nicole

提前在攜程上訂好了希爾頓花園酒店，忘了自己是希爾頓會員啦！ 攜程客服服務很好，直接可以跟酒店溝通、我的要求都傳達給酒店啦！ 酒店前台小姐姐和帥哥服務都很好，Nicole,Abson,Shihey ，洋氣的名字！ 客房的大哥大姐見到面也主動打招呼！ 酒店按照要求，提前入住，晚退房…還給升級了花園房間！ 房間內的水果每天都給送，還有冰箱裏的飲料都是免費的哦、 8瓶水足夠喝… 房間面積很大，就是浴室裏沒有掛毛巾的地方…這個可以稍微改改… 早餐品種可以、小小的都肉夾饃味道可以哦哦… 還送了伴手禮，皮影和冰箱貼… 這次旅行很舒服哦..