UrCove by Hyatt Xi'an Great Tang All Day Mall

I booked a stay using a promotional voucher, which covered the room and included added benefits like midnight snacks, free coffee, and bar snacks. While the voucher made the stay affordable, I was surprised that some of these perks weren’t clearly communicated or easy to access. For instance, the midnight snacks and bar offerings weren’t highlighted during check-in, and I ended up not utilizing them fully—a missed opportunity to enjoy the package’s full value. I only used the airport transfer voucher. It was quite easy to pre-book the airport pickup. The hotel itself meets standard expectations: functional rooms, a decent breakfast, and a laundry service. However, the service felt a bit detached. Staff were polite but somewhat aloof (“very cool” in demeanor), offering minimal proactive assistance. A warmer approach or a quick rundown of included amenities during arrival would’ve made a difference. The lingering smoke smelt was a bit disappointing. The hotel was further from the metro station. Overall this hotel was a practical choice, there were a variety of food options for morning breakfast, we have a good stay here.

Had a pleasant stay for a nine days in a Hotel. Breakfast station is one of the best I saw in Xi'an Great location, close to MixC shopping mall. Clean and spacious room and an excellent service. People at the hotel are really warm and helpful, especially Iris who made us feel like we are at home. We'll definitely recommend it to our friends and family.

設施：房間很新，設備齊全，洗衣房健身房都有 衞生：整體乾淨整潔 每天保潔阿姨打掃的也很積極 環境：雖然離不夜城還有點距離 但是酒店有免費的巴士可以送到不夜城南門、萬象城以及地鐵站還是很方便的 服務：從入住到退房 服務態度都特別好，在西安一共住了四天，都是選擇的這家逸扉，很滿意，體驗很好