Skanhem Hotel Xi'an Bell Tower subway station

The reception staff was perfect, in particular Jinji kikko, luna and susan always did the extra step to help us and make us feel at home. Only remark to make is that the toilet room stinked a lot.

We had a pleasant stay at Skanhem Hotel, the room was modern and quiet. The hotel was near the subway station, mall and restaurants. Breakfast was good and receptionist were helpful.

This hotel uses motion sensors which is annoying if you do not keep moving in the room. The lights will go out. They also did not have “Do Not Disturb” signs and only had the switches which 100% will not work after you head out because there is no motion in your room, there is no electricity, the staff will definitely enter your room. When confronted with the problem, front desk supervisor Jia Xiao Long started by gaslighting me. He insisted I did not personally inform them that I did not want my room made so the housekeeper entered. I have been to numerous hotels in my life, never have I been told that I have to verbally give an instruction for them to not enter. I told the housekeeper to leave repeatedly because I did not want her to touch my things but she decides against it as well. Very stubborn bunch of staff, good luck to all of you.